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Mit dem Launch von Lync Server 2010 erhält Microsoft’s Unified Communications and Collaboration (UCC) Vision einen neuen Grad der Vollständigkeit. Worum es bei Microsoft UCC geht, wie Endbenutzer von den Kommunikations- und Zusammenarbeitsfunktionalitäten von Exchange 2010, Lync Server 2010 und SharePoint 2010 im Arbeitsalltag profitieren können, wie Unternehmen davon profitieren und welche Auswirkungen eine Verbreitung von Microsoft UCC auf den TK-Anlagenmarkt, auf den IT-Systemhausmarkt und auf den Carriermarkt hat, wird in Jochen Kunert’s neuem Buch „Microsoft Unified Communications and Collaborations – Telefonieren Sie noch oder kommunizieren Sie schon?“ erläutert:

http://www.microsoft-press.de/product.asp?cnt=product&id=ms-5222&apid=60091

 

Jochen Kunert

Managing Director

Unify² Europe GmbH


February 9, 2011 17:24 by jkunert Permalink | Comments (1) | Comment RSS RSS Button Image


Exchange 2007 SP1 Unified Messaging (UM) is currently the only officially supported voicemail solution for Office Communications Server 2007 and 2007 R2. Exchange UM offers three different codecs to store voicemails. A description can be found here.

When a company has many mobile users accessing emails (incl. Exchange UM voicemails) using their mobile (cell) phones, it makes sense to think about which voicemail codec to use as data plans for mobile devices are sometimes based on data volume. Also international data roaming can become costly so that the company can potentially reduce costs using smaller voicemail messages.

The three different codecs are:

  • Windows Media Audio (WMA)
  • Group System Mobile (GSM) 6.10
  • G.711 Pulse Code Modulation (PCM) Linear

Before changing the voicemail codecs, an administrator needs to make sure that most of the currently used mobile phone devices are actually able to play these voicemail messages with that particular codec. One way to ensure this would be to send three emails to the mobile device with sample files of voicemail messages using the three different codecs.

In order to make this simple for you, you can download here samples of the same voicemail message recorded using the three different codecs. (It’s German and my voice, so don’t think there is something wrong with the file :-) )


December 18, 2009 05:34 by jkunert Permalink | Comments (24) | Comment RSS RSS Button Image


 

In the Microsoft documentation it is sometimes hard to extract a complete feature list that would be needed to answer a Request for proposal (RFP). Below is a cumulated list of features of Communicator Mobile 2007 R2:

Feature Description
Single Number Reach support Allows you to use a single telephone number on your business card. With Single Number Reach, your desk phone and mobile phone will ring when an incoming call arrives. Outbound calling also gives the same caller identity regardless of whether you use a desk phone or a mobile phone.
Call Forwarding options You can change your Simultaneous ringing settings in the company from within the Communicator Mobile application.
Join Conference with a single click With Join Conference, you can join an audio unified communications conference with a click of a button directly from your mobile calendar without having to dial any numbers or remember passcodes. You simply open the meeting invite on your mobile calendar and click Join Conference. Communicator Mobile will do the work for you and dial you in as authenticated user.
Enhanced presence information The “Mobile” presence indicator for users running Communicator Mobile has been added to the 2007 R2 version of Office Communicator Mobile. For users running multiple Communicator applications (Office Communicator, Office Communicator Mobile, Office Communicator Phone Edition), Office Communications Server 2007 R2 will determine the best option to reach you by showing the most active application you are running for your presence information. For example, if you have used Office Communicator Mobile more recently than Office Communicator, your presence information will indicate that you are available on your mobile phone.
Only IMs, voice and voice/video calls will be signaled on Communicator Mobile Communicator Mobile publishes its capabilities as part of presence functionality. So OCS 2007 R2 knows which media the device is capable to handle. Voice/Video calls will result in a pure voice session and pure desktop sharing invites will not ring Communicator Mobile.
Usability updates You now have access to recent contacts, expanding distribution lists on your Windows Mobile device, and easy navigation between multiple IM conversations. In addition, when installing Communicator Mobile on your device for the first time, you don’t need to do any special configurations, but simply use your company username and password to sign in.
Communicator Mobile for Java Enabled Devices Communicator mobile is now available for Nokia S60 and S40 devices as well as Motorola RAZR devices (see the complete mobile device list below). The application provides presence information, IM capability and the ability to search your company directory.
Corporate Directory and contact list support Global address list (GAL) support and contact lists with distribution groups help users easily search for people within their organization, see their presence information, and communicate with them.
Synchronized contact list with desktop Office Communicator Communicator mobile contacts are synchronized with Office Communicator contact lists
Display contact information on incoming call If a callers caller ID can be matched to a phone number of a contact, the callers contact information will be shown instead of phone number.
Multiparty IM (Group IM) Multi-party IM conversations let people initiate and participate in IM discussions with more than one person at the same time. Additional contacts can be added to an existing e.g. 1:1 IM conversation by selecting a contact or searching the corporate directory.
Multiple concurrent IM sessions Multiple independant IM sessions can be held on Communicator Mobile
Reject IM session invites An IM session can be rejected by the user.
Saving IM conversations by sending as email IM conversations can be saved by Communicator Mobile as part of an email body. This email can be sent out of Communicator Mobile
Escalating 1:1 IM session into a voice call From an existing IM session it is possible to establish a voice call from within Communicator Mobile
Call-via-Office Supported
Automatic accept of callback call when using Dial-Via-Work option When using Dial-Via-Work option, OCS 2007 R2 initiates a call back to the mobile phone that can be automatically accepted by Communicator mobile, thus providing an improved user experience.
Alternate number call back An alternate number can be specified as call back number when using Dial-Via-Work option
Send Ims, emails, calls (via mobile network or via office) from CoMo Extensive communication options, whether you choose phone (using either your mobile phone or work identity), IM, or e-mail, allow you to select the best method to contact someone based on their presence information.
Sarbance-Oxley (SOX) compliance The 2007 R2 version of Office Communicator Mobile is also Sarbanes-Oxley (SOX) compliant as Ims that are being sent from Communicator mobile will be archived on Office Communications Server 2007 R2 Archiving Server as well
Secure communications All communications with the enterprise will be TLS encrypted.
No additional servers needed Communicator Mobile uses the existing OCS 2007 R2 Edge infrastructure to connect to OCS 2007 R2 in a secure fashion.
Supported devices All Windows 6.X devices both Smartphone (no touch screen ) and Pocket PC (Touch screen) editions
Motorola Razr V3xx
Nokia S40 series: Nokia 3120 Classic, Nokia 3600 slide, Nokia 5220/5310/5610 XpressMusic, Nokia 6212 classic, Nokia 6300i, Nokia 6301, Nokia 6500 classic, Nokia 6500 slide, Nokia 6600 fold, Nokia 6600 slide, Nokia 7210/7310/7510/7610 Super Nova, Nokia 7900 Prism, Nokia 8800 Arte.
Nokia S60 series: Nokia E 51/63/66/71, Nokia N95
Distribution list expansion If a distribution list has been added as a contact to Communicator Mobile, this list can be expanded to individual contacts by Communicator Mobile
Send IMS to Public Internet Connectivity clients (AOL, Yahoo, MSN) It is possible to send and receive IMs to and from Public Internet Connectivity contacts in Communicator Mobile
Having joined IM sessions of PIC users and corporate/federated contacts In the same Group IM session, contacts from PIC users, corporate users and federated users can be joined.
Contact groups based on presence state Contacts with the same presence state can be grouped together
Contact search You can search for contacts by using First name, Last name, E-mail address or Display name.
Adding/deleting contacts from corporate directory Contacts can be searched in the corporate directory (Global Address List - GAL) and added to the Communicator Mobile contact list which will be synchronized with Office Communicator in the office
Contact Availability Tagging Contacts can be tagged for availability. The user will receive an alert on Communicator Mobile when the the tagged contact becomes available or signs off.
Contact Presense state Tagging The user will receive an alert on Communicator Mobile when the presence state changes for a tagged contact.
Detailed contact information display In Communicator Mobile it is possible to view a contact’s presence status, calendar information, any personal note that the contact has posted, organizational information, and available modes of communication with the contact.
Presence Access Level categorization It is possible to grant each contact a different Presence Access Level so that more or less information (presence states, contact information) about the user will be shared to the contact.
Personal Note In Communicator Mobile the user can create or change a personal note that will be shown to other OCS users in the company.
Contact blocking It is possible to block contacts that are in your contact list or even that are not in your contact list. These users will not be able to send view the users presence states, contact information, to send IMs or to call the user via Office Communicator

October 5, 2009 21:20 by jkunert Permalink | Comments (39) | Comment RSS RSS Button Image


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