PowerSuite delivers real UC value in five key solution categories:

Skype for Business Monitoring

Skype for Business deployments are a complex mix of hardware, software, and third party services working in concert all day, every day. Issues will inevitably arise and when they do, IT needs to respond with lightning speed to prevent downtime and maintain system health. Our PowerSuiteTM Skype for Business Monitoring solutions let your IT team proactively monitor and diagnose SfB in real time to stay abreast of end-to-end system uptime, availability, and performance. Our system tools and intelligence give you the unified UC visibility to detect issues early or even prevent them entirely.Skype for Business Monitoring

PowerSuite Monitoring Solutions

Service Availability Monitoring

Meet and beat your UC service SLAs every day. Skype for Business may report “healthy” with traditional tools, yet undetected issues can blindside you. Our Service Availability Monitoring solution uses a unique (and easy to deploy) synthetic transaction monitoring system that regularly mimics typical end user call behaviors, detecting and prioritizing incidents to help stop escalations before they occur. Our patented UC-CoreTM technology uses proven heuristics to give you actionable operational workflows – and the power to troubleshoot voice quality and performance, shorten resolution time, and deliver a world-class UC experience.

Fraud Detection

Detecting conference call and telephony fraud late or not at all is an IT and accounting bad dream. Our Skype for Business Analytics and Fraud Detection solution Identifies spoofed conferences or calls before they affect your telephony budget. The system flags suspicious call activities with low, medium, and high threat level alerts. We detect all forms of call spoofing and other anomalies and provide an accurate analysis of each call. These warnings allow IT to get in front of fraud and protect your enterprise from its high cost.

From the UC Library

PowerSuite Overview

Learn more about our integrated Skype for Business operations solutions software suite.

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Unify Square Overview

Learn more about how our software, consulting, and smart remote managed services power up your Skype for Business deployment.

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Accelerate to a healthy UC run-state

Take control of your UC environment and go from zero to actionable insights in hours, by quickly deploying PowerSuite. With 360-degree, single-pane visibility of your Skype for Business operations, identifying ways to improve service quality and health has never been so easy. PowerSuite’s real-time information delivery of system and end user-focused metrics will help turn you into an IT hero.

360 degree visibility

Provides a “single pane of glass” view of the SfB ecosystem and identifies opportunities to achieve a healthy run state at scale

Multiple roles, multiple lifecycles support

Aligns specific solutions with SfB IT roles and adds value across the full deployment lifecycle

Right time, right focus

Delivers an ideal cadence of real-time and historical data based on the proper balance of system and end user telemetry

Enhanced cloud services

Ensures SfB is monitored and managed regardless of server location

Maximize UC Performance

In 30 minutes or less, discover how PowerSuiteTM can open up a whole new world of Skype for Business optimization for your organization.

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