About Unify Square

Collaboration & Communications – Managed, Amplified and Secured

Unify Square Mission

To enable outstanding experiences for enterprise meetings, chats, and calls.

Unify Square’s software and services optimize and enhance the world’s largest collaboration and communication deployments, helping businesses manage and secure their meetings, chats, and calls.

PowerSuite™ software creates a unified dashboard to surface actionable insights and help manage collaboration and communications platforms - optimizing and transforming performance health and user effectiveness.

Founded by Microsoft product visionaries Unify Square has become a global elite partner for Microsoft Teams, Slack, Zoom, Skype for Business, Workplace by Facebook, and Office 365. Unify Square solutions have delivered value to more than 5 million collaboration seats, in over 300 enterprises across more than 50 countries, and in most major industry verticals.

Our Mission

To enable outstanding experiences for enterprise meetings, chats, and calls.

Unify Square’s software and services optimize and enhance the world’s largest collaboration and communication deployments, helping businesses manage and secure their meetings, chats, and calls.
PowerSuite™ software creates a unified dashboard to surface actionable insights and help manage collaboration and communications platforms - optimizing and transforming performance health and user effectiveness.
Founded by Microsoft product visionaries Unify Square has become a global elite partner for Microsoft Teams, Slack, Zoom, Skype for Business, Workplace by Facebook, and Office 365. Unify Square solutions have delivered value to more than 5 million collaboration seats, in over 300 enterprises across more than 50 countries, and in most major industry verticals.

Our Values

Leadership Team

John Case

Position: President & Chief Executive Officer

John Case is President and CEO of Unify Square. A seasoned leader and technology executive, John spent 18 years prior to joining Unify Square working at Microsoft, holding management roles in both sales and marketing.  Most recently at Microsoft, John spent four years as Corporate Vice President leading the global marketing, product management, and business teams for Office and Office 365.  During that period he led the rollout of Skype for Business and enterprise voice in the cloud.

Prior to Office, he spent four years as Vice President in the Microsoft Worldwide OEM Division in both Marketing and Sales.  Previously, John oversaw product management, sales, and marketing worldwide for all Microsoft developer and designer products, including multiple versions of the .NET Framework, Visual Studio, and Silverlight.  John also worked in the Windows Server product management team and was part of the team that launched Windows 2000.

Earlier in this career, John worked at Monitor Company, a leading strategy consulting firm, and at Verizon. He is a graduate of Williams College, where he completed a Bachelor of Arts in Economics, and Dartmouth College, where he completed his MBA.  In addition, John is an active angel investor and serves on the boards of numerous technology startups.

John Case

President & Chief Executive Officer

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Joel Raper

Position: Vice President of Worldwide Sales

Joel leads the Unify Square Global Customer and Partner Sales organization.  He and his team focus on selling the complete PowerSuite SaaS offering as well as our global consulting services.  Joel also builds and nurtures global partnerships with key UC hardware providers, telcos and UCaaS providers.

Prior to joining Unify Square Joel spent over 20 years in the IT Pro space. Starting out managing large distributed IT teams, then moving to engineer operational excellence in a managed IT services environment, and then finally moving into sales and business development to enterprise IT.  Joel has worked in and sold to hardware, software and services/consulting companies ranging from startups to $6B+ organizations. Joel’s experience also extends to the development of multi-level partnerships based on core technology integration, full solution design (infrastructure, software, services) and delivery, inclusive of OEM and IP enabling the build out of new markets.

Joel Raper

Vice President of Worldwide Sales

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Arun Raghavan

Position: Vice President of Product Development

Arun leads development of all UC&C solutions (including Microsoft Teams and Skype for Business) at Unify Square and advanced technical aspects of UC deployments such as customizing the functionality of Office Communications Server for specific enterprise needs. Arun brings eight years of software development experience at Microsoft focused on Microsoft’s enterprise manageability solutions. Most recently, Arun was a Senior Development Lead for the Microsoft Operations Manager product group, where he was responsible for developing more than 40 MOM Management Packs for Microsoft products including Exchange, Active Directory, SharePoint, SQL Server, and Windows Server 2003/2008. Arun co-designed and implemented the Agent Deployment component of MOM, which is a distributed system for deploying agent-based IT software to thousands of servers.

Arun also developed the synthetic transactions components of MOM’s best-of-breed Microsoft solutions for monitoring enterprise Web and Database Applications. Together, these MOM components have resulted in typical IT cost savings for global enterprises in the order of millions of dollars annually.

Arun has an M.S. in Computer Science from Iowa State University, and a B.E. in Computer Science from the Birla Institute of Technology and Science.

Arun Raghavan

Vice President of Product Development

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Alan Shen

Position: Vice President of Consulting Services

Alan leads the Unify Square Consulting practice, which includes Teams/Skype for Business transformation/deployment services, user adoption practices, Microsoft Intelligent Communications cloud/hybrid best practices, the Unify Square Success Services practice, and UC Network Assessment services.

Alan brings over 10 years of Microsoft experience as a Program Manager in the Mobility, Networking, and Office Communications Server groups. As a Senior Program Manager for Microsoft Office Communications Server, Alan designed the Audio/Video Conferencing Edge solution for OCS 2007. This firewall traversal technology has been adopted by the Microsoft Windows Live Messenger service, now connecting more than one billion voice minutes per month.

Most recently, Alan was a Senior Program Manager for the OCS Technology Adoption Program (TAP), which enabled dozens of global enterprise customers and over 100 Partners with their OCS 2007 deployments. Alan led the Voice TAP for Microsoft, which focused on enterprise deployments of OCS Voice. Alan was a key approver for over 100 customer designs for interfacing with Gateways & PBXs.

Previously, as a Program Manager on the Microsoft Windows Mobile team, Alan designed the cellular middleware and driver layers currently used in all Windows Mobile devices. Alan is a regular speaker at Microsoft Skype for Business technical events, including Microsoft Ignite, TechReady, Enterprise Connect, and TechEd. Alan has a B.S. in Computer Engineering and an M.S. in Computer Science and Engineering from the University of Washington. In his free time, Alan enjoys conducting the Puget Sound Symphony Orchestra, which he founded in 1999.

Alan Shen

Vice President of Consulting Services

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Sonu Aggarwal

Position: Chief Technology Officer & Founder

Sonu’s Chief Technology Officer role at Unify Square allows him to focus on driving the company’s technology strategy and assisting customers with their product roadmaps for enterprise communications.  As founding CEO, Sonu built Unify Square from scratch into a global company with an established Fortune 500 presence driven by its innovative Software-as-a-Service offerings.

Sonu has a B.S. and M.S. in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology, where he invented the first time optimal self-stabilizing spanning tree algorithms for asynchronous computer networks.   Sonu is a visionary in the enterprise communications space.  He invented the first enterprise Instant Messaging technology at his first startup Flash Communications which was acquired by Microsoft in 1998 to seed its real-time collaboration efforts.   Subsequently, as Group Program Manager in the Real-Time Communications product group at Microsoft, Sonu was instrumental in bringing to market Microsoft’s first Unified Communications offerings – Live Communications Server and Office Communications Server — the foundations of today’s Microsoft Teams and Skype for Business software applications.

Sonu Aggarwal

Chief Technology Officer & Founder

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Daisy Brooks

Position: Director, Global Human Resources

As part of the leadership team, Daisy is responsible for leveraging her broad HR experience to lead all human resource operations and continuously improve each part of the employee lifecycle across the globe (as well as overseeing the administration functions for the U.S.). As a Senior Human Resources Leader and Strategic Business Partner, Daisy is passionate and experienced at driving business results through innovative strategies, initiatives and practices.

A trusted advisor, Daisy works to deliver strong and sustained contributions to the overall company’s mission, vision, values and goals. Creating and implementing the programs, processes, and resources that elevate engagement, increase productivity, and optimize human capital.

With over 15 years in the business of “people”, she demonstrates a strong record of driving results, building collaborative relationships with internal and external stakeholders and leading high performing human resource operations that translate to overall organizational excellence and success.

Daisy Received her MBA with a focus in Human Resources Management from Colorado Technical University and her BA in Business Administration Management from Florida Institute of Technology. She also holds professional certifications in Human Resources (PHR), Benefits (BAC), and Compensation (CAC).

Daisy Brooks

Director, Global Human Resources

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Scott Gode

Position: Chief Product Marketing Officer

Scott leads the worldwide product management and marketing efforts at Unify Square. On the marketing side his teams are focused on all aspects of the company’s positioning, branding, public and analyst relations, channel/strategic partnering and demand generation. On the product side he is responsible for all product strategy/roadmaps, pricing, and packaging as well as working to ensure that all Unify Square customers remain highly satisfied with their total collaboration and communications experience.

With nearly three decades of product management and marketing experience, his career includes key leadership positions at Microsoft, Avanade and Motorola. Scott spent over 15 years at Microsoft in variety of senior product management, marketing and product planning roles in the Server & Tools, Office, Windows Phone and Exchange product groups. More recently Scott also helped guide local Seattle-area start-ups Azaleos (managed services) and DS-IQ (big data predictive analytics). Scott’s area of specialty lies in designing and executing strategic growth initiatives, emerging business opportunities and building new brands and products.

Scott received his MBA from the J.L. Kellogg Graduate School of Management at Northwestern University and holds a Bachelor of Arts degree from Stanford University. He also received schooling in Germany and Austria.

Scott Gode

Chief Product Marketing Officer

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Dimitri Blondeel

Position: Vice President of Cloud Managed Services

Dimitri is responsible for the complete Unify Square PowerSuite cloud managed services (PCS) business. He strongly believes that the future of IT Managed Services is all about proactively caring for the end user instead of just monitoring servers, switches and infrastructure.

The Unify Square PCS business encompasses our worldwide NOCs and their associated teams in both India and Lithuania as well as service delivery professionals strategically situated across the globe. Dimitri has over two decades experience in both the UC marketplace as well as with running complex, multi-tiered and multi-national managed services teams.

Having begun his career working in tourism based out of Egypt, India and Mexico respectively, Dimitri switched to IT in the midst of the Y2K craze/scare working in his native Belgium and neighboring EMEA countries before relocating in 2016 to the Unify Square Bellevue headquarters to build out the world’s largest UC/WCS cloud managed Services practice.

Dimitri Blondeel

Vice President of Cloud Managed Services

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Elena Bespalova

Position: Director of Global Finance & Corporate Controller

Elena leads a multi-national team of finance professionals who manage Unify Square global business operations and who live and work in seven different countries in the United States, Western and Eastern Europe, and Asia.  She is responsible for the overall accuracy and control of Unify Square’s global consolidated finances, budgeting and forecasting.

Prior to joining Unify Square, Elena held the position of Director of Finance and Administration at IASP, a Seattle-based non-profit organization. She has over 20 years of finance and accounting experience having worked for public, private and non-profit organizations in the high-tech, manufacturing and healthcare fields. Elena is a Certified Public Accountant and has an M.B.A. from Texas A&M University.

Elena Bespalova

Director of Global Finance & Corporate Controller

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Board Members

Geoffrey Baldwin

Position: CO-CEO, GCA SAVVIAN

Geoff is co-founder, Co-CEO and member of the Board of Directors of GCA Savvian, a Tokyo Stock exchange list investment bank. Geoff specializes in technology Mergers & Acquisitions with more than 28 years of investment banking experience in New York, Menlo Park and London.

Prior, he was senior managing director of Morgan Stanley technology merger group and Head of European Technology M&A. Geoff received his BA from the University of Southern California.

Geoffrey Baldwin

CO-CEO, GCA SAVVIAN

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John Case

Position: President & Chief Executive Officer

John Case is President and CEO of Unify Square. A seasoned leader and technology executive, John spent 18 years prior to joining Unify Square working at Microsoft, holding management roles in both sales and marketing.  Most recently at Microsoft, John spent four years as Corporate Vice President leading the global marketing, product management, and business teams for Office and Office 365.  During that period he led the rollout of Skype for Business and enterprise voice in the cloud.

Prior to Office, he spent four years as Vice President in the Microsoft Worldwide OEM Division in both Marketing and Sales.  Previously, John oversaw product management, sales, and marketing worldwide for all Microsoft developer and designer products, including multiple versions of the .NET Framework, Visual Studio, and Silverlight.  John also worked in the Windows Server product management team and was part of the team that launched Windows 2000.

Earlier in this career, John worked at Monitor Company, a leading strategy consulting firm, and at Verizon. He is a graduate of Williams College, where he completed a Bachelor of Arts in Economics, and Dartmouth College, where he completed his MBA.  In addition, John is an active angel investor and serves on the boards of numerous technology startups.

John Case

President & Chief Executive Officer

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Thomas Volk

Position: President, Cancom SE

Thomas Volk (born in 1958, German national) graduated in Computer Science from the University of Karlsruhe in 1984. Until 2002, he worked at Hewlett-Packard in Germany, the United Kingdom, and the United States, in various roles, including Vice President Worldwide Sales. He was then appointed Executive Vice President of Sybase, before returning to Germany in 2006 as CEO at IDS Scheer.

In 2009, he co-founded the Timmaron Group in California, and in 2010 he became Chairperson of the Supervisory Board of P&I AG in Wiesbaden, Germany. The following year, he was appointed Chairperson of the Supervisory Board of SNP AG in Heidelberg, Germany. After a period managing Dell’s business in Germany, the United Kingdom and France, Thomas Volk was appointed CEO of Lumesse in the U.K. in 2013 and continued working there until the end of 2015.

Other positions on management bodies: Chairperson of the Supervisory Board of Polecat Group, registered in Dublin, Ireland (not a listed company; no group position); Chairperson of the Supervisory Board of the tyntec group, registered in London, U.K. (not a listed company; no group position)

Thomas Volk

President, Cancom SE

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Aziz Virani

Position: CEO, Clearesult

Aziz is the CEO of CLEAResult, an industry leader helping the utilities industry and businesses achieve energy efficiency. Prior to CLEAResult, Aziz served as President of North America for Avanade, a technology consulting joint venture between Accenture and Microsoft. While at Avanade, he guided the firm’s global vision, investments, and alliances and oversaw the profitable growth of his business unit, doubling sales to more than $1.1 billion over the course of four years.

Aziz began his career as a consultant at Accenture, one of the world’s largest management consulting, technology services and outsourcing companies in the world. Over the course of his 23+ years at Accenture, he rose to become a global managing partner. As a recognized leader in management consulting, systems integration and information technology strategy, Aziz has a keen sense for recognizing new growth opportunities to ensure organizations are prepared for growth tomorrow.

Aziz holds degrees in mathematics and computer science from DePaul University.

Aziz Virani

CEO, Clearesult

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Siddhartha Agarwal

Position: Vice President, Oracle

As VP, Product Management and Strategy at Oracle, Siddhartha is responsible for division strategy and revenue growth (organically & inorganically) for the Oracle Cloud Platform (Platform-as-a-Service) and Fusion Middleware across all product lines globally ($4.5B+ business). Prior to Oracle, he held several leadership positions including WW Field Operations at Zend, VP of Sales at Solidcore Systems and Regional VP of Sales at Totality.

Siddhartha also founded companies such as Teamscape (acquired by Peoplesoft) and Contractor Online as VP of Engineering/CTO. He started his career at Oracle in development and as Director, Development built Oracle’s CRM eCommerce product, Internet Bill Presentment and Payment. Siddhartha holds a Master’s in Computer Science from Stanford University, a bachelor’s in computer science and economics from California Institute of Technology, and a bachelor’s from Grinnell College.

Siddhartha Agarwal

Vice President, Oracle

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Sonu Aggarwal

Position: Chief Technology Officer & Founder

Sonu’s Chief Technology Officer role at Unify Square allows him to focus on driving the company’s technology strategy and assisting customers with their product roadmaps for enterprise communications.  As founding CEO, Sonu built Unify Square from scratch into a global company with an established Fortune 500 presence driven by its innovative Software-as-a-Service offerings.

Sonu has a B.S. and M.S. in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology, where he invented the first time optimal self-stabilizing spanning tree algorithms for asynchronous computer networks.   Sonu is a visionary in the enterprise communications space.  He invented the first enterprise Instant Messaging technology at his first startup Flash Communications which was acquired by Microsoft in 1998 to seed its real-time collaboration efforts.   Subsequently, as Group Program Manager in the Real-Time Communications product group at Microsoft, Sonu was instrumental in bringing to market Microsoft’s first Unified Communications offerings – Live Communications Server and Office Communications Server — the foundations of today’s Microsoft Teams and Skype for Business software applications.

Sonu Aggarwal

Chief Technology Officer & Founder

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Corporate Investors

Awards

Over the course of the last decade Unify Square has accumulated multiple industry awards, accolades and recognition for our leadership and innovation.   Gartner recently announced that we were one of only four vendors in their Cool Vendor Report for Unified Communications & Collaboration.  

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Our Global Corporate Offices

To best understand and service customer needs locally, and to truly provide 24×7 support, Unify Square has staffed offices and employees around the global. With offices in North America, Europe, and Asia Pacific, we strive daily to lead and innovate in the collaboration and communications space, enabling outstanding experiences for meetings, chats, and calls globally.