Articles

Remote Workforce Demonstrates UCC Management Tool Demand

Management and monitoring tools show measurable success for optimal productivity and operational cost metrics.

With more than 80% of employees still working from home either full- or part-time, it’s vital to have a solid management strategy for UCC as well as contact center applications. IT leaders have various options for management tools from companies including Unify Square, Oracle, Vyopta, among others. Implementing these management tools will improve the administration and performance of UCC, and contact center, and the efficiency of those using them.

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About Unify Square

Unify Square is a wholly owned subsidiary of Unisys’ Digital Workplace Services business unit. Unify Square software and services optimize and enhance the world’s largest collaboration and communication platform deployments, helping businesses manage and secure their hybrid work for meetings, chats, and calls. PowerSuite™ software creates a unified experience management dashboard to surface actionable insights and administer collaboration platforms — transforming performance health, security, and user effectiveness. Unify Square’s solutions have delivered value to more than six million collaboration seats, in over 275 enterprises across more than 50 countries, and in most major industry verticals.

Media Contact

Jen Roane
Barokas Communications for Unify Square
+1 (614) 315-4174
UnifySquare@Barokas.com

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