Articles

UC Service Management Round Table 2020

Chief Product Marketing Officer of Unify Square, Scott Gode, acknowledged the shift to working from home as a major challenge.

The sudden move to the remote landscape has accelerate the shift to cloud transformations. IT teams are struggling to migrate systems while delivering the user support that employees and end-users need. Another challenge is the rise of a hybrid balancing act. As IT starts to stabilize work from home strategies, the return to the office is beginning too. “Infrastructure to support the “new normal” of video conferencing established during the COVID WFH time necessitates a different and expanded set of IT service management best practices.” The combination of accelerated collaboration tools and WFH solutions has also created a higher security risk, according to Unify Square. Companies need to ensure that their technology is properly protected.

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About Unify Square

Unify Square is a wholly owned subsidiary of Unisys’ Digital Workplace Services business unit. Unify Square software and services optimize and enhance the world’s largest collaboration and communication platform deployments, helping businesses manage and secure their hybrid work for meetings, chats, and calls. PowerSuite™ software creates a unified experience management dashboard to surface actionable insights and administer collaboration platforms — transforming performance health, security, and user effectiveness. Unify Square’s solutions have delivered value to more than six million collaboration seats, in over 275 enterprises across more than 50 countries, and in most major industry verticals.

Media Contact

Jen Roane
Barokas Communications for Unify Square
+1 (614) 315-4174
UnifySquare@Barokas.com

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