Chief Product Marketing Officer of Unify Square, Scott Gode, acknowledged the shift to working from home as a major challenge.
The sudden move to the remote landscape has accelerate the shift to cloud transformations. IT teams are struggling to migrate systems while delivering the user support that employees and end-users need. Another challenge is the rise of a hybrid balancing act. As IT starts to stabilize work from home strategies, the return to the office is beginning too. “Infrastructure to support the “new normal” of video conferencing established during the COVID WFH time necessitates a different and expanded set of IT service management best practices.” The combination of accelerated collaboration tools and WFH solutions has also created a higher security risk, according to Unify Square. Companies need to ensure that their technology is properly protected.