UC Service Management Round Table 2020

Chief Product Marketing Officer of Unify Square, Scott Gode, acknowledged the shift to working from home as a major challenge.

The sudden move to the remote landscape has accelerate the shift to cloud transformations. IT teams are struggling to migrate systems while delivering the user support that employees and end-users need. Another challenge is the rise of a hybrid balancing act. As IT starts to stabilize work from home strategies, the return to the office is beginning too. “Infrastructure to support the “new normal” of video conferencing established during the COVID WFH time necessitates a different and expanded set of IT service management best practices.” The combination of accelerated collaboration tools and WFH solutions has also created a higher security risk, according to Unify Square. Companies need to ensure that their technology is properly protected.

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About Unify Square

Unify Square’s software, consulting, and cloud managed services power the world’s largest Microsoft Teams and Skype for Business (SfB) deployments. Built on innovative technology, our solutions create actionable insights and help enterprises transform their unified communications & collaboration infrastructure, delivering enterprise-grade service availability, data-driven end-user satisfaction, and double-digit ROI increases. Founded by Microsoft UC product visionaries, Unify Square is one of Microsoft’s global elite partners. Our software and services have delivered value to more than 5 million Teams and Skype for Business seats, in over 275 global enterprises across more than 50 countries in most major industry verticals.

Headquartered in Bellevue, Washington, Unify Square also has offices in the United Kingdom, Germany, Switzerland, India, Australia and Lithuania.

Media Contact

Marney Burbidge
Barokas Communications for Unify Square
+1 (614) 315-4174

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