Learn about the ways organizations can support excellent meeting experiences for the hybrid workforce through unified communications.
Unify Square provides the market’s most expansive set of software tools and service offerings for Collaboration and UC platforms.From migration and solution architecting consulting…to software tools to monitor & manage conferencing and risky collaboration security blind spots…to managed services for 24×7 proactive troubleshooting.
Learn about the ways organizations can support excellent meeting experiences for the hybrid workforce through unified communications.
The nature of work is rapidly changing. Remote employees, on-demand jobs, and freelancing highlight trends that are reshaping workplaces worldwide. What’s not changing, however, is the need to have meetings.
Gmail talks to Outlook email. Verizon phones talk to T-Mobile phones. Why can’t Zoom conferences talk to Microsoft Teams conferences? In today’s modern technology world simple video conferencing interoperability
Is your Microsoft Teams deployment properly implemented? There’s no doubt that Microsoft is making an ambitious move into the communications and collaborations arena. Two years after announcing the release of
Unify Square Recognized as Best by Customer Choice
New report reveals trends around collaboration applications and their impact on today’s enterprises and employees We’ve all been there… head down, focused on the task at hand, when a coworker
Unify Square Offers PowerSuite Free to Education and Healthcare Organizations to Support Remote Work Following the lead of Zoom’s CEO Eric Yuan who, in a blog post on February 26th
Top 9 Best Practices for Unified Communications Monitoring Gartner just released its latest “Market Guide for UCaaS (unified communication as a service) Monitoring,” and Unify Square is thrilled to once again be named as one of the key
Collaboration Security Still a Foreign Word for InfoSec Teams Perhaps the most rapidly growing type of software in corporate America is workstream collaboration (WSC) apps like Microsoft Teams and Slack.
Best Practices for Pairing Zoom with Microsoft Teams and Other Apps In our recent blog post, we talked about the process of migrating from Skype for Business to Zoom for video
Top Arguments for Transitioning from Skype to Zoom As Skype for Business continues to age and creeps closer to end of life, many companies plan to shift to Microsoft Teams.
2020 Predictions for Workstream Collaboration and Unified Communications As 2019 comes to an end, it’s a good time to look ahead to prepare for what the next 12 months will
Here are the top 12 Microsoft Ignite 2019 sessions that we’re tracking about Microsoft Teams – plus a roundup of supporting information to those sessions.
Meet Unify Square’s Chief Information Security Officer (CISO), Chris Vaughn who plays an important role in leading our collaboration security initiatives.
Why Executives Need to be Active on Workplace from Facebook Workplace from Facebook is a unique cross between workstream collaboration and enterprise social network platforms. Because Workplace from Facebook pulls
Embracing a Multiplatform Workstream Collaboration Environment Ever wonder how many collaboration platforms your company is running? If you haven’t, you should. In our recent study, we found that 85% of
Where Workplace from Facebook Sits in the Enterprise Social Network or Workstream Collaboration Platform Debate Enterprise social networks (ESNs) have been around since the late 2000s. At the time, they
Microsoft Teams vs Zoom: Why You Should Consider Both Microsoft Teams vs Zoom, which is better? As the UC market increasingly moves from UC to UCaaS, the key compete scenario
Planning for Zoomtopia 2019 In just a few short weeks, the Zoom user conference, Zoomtopia, will kick off its third annual year in San Jose, California. Zoomtopia 2019 will take
6 Things You Can Do with Microsoft Teams that You Can’t Do with SharePoint Teams vs SharePoint is a question that a lot of IT teams ask at the very
Max Collaboration Benefits by Avoiding These Top 4 IT Deployment Blunders of Microsoft Teams Best Practices The popularity of Microsoft Teams continues to rise. In fact, as of spring 2019,
Understanding the Differences Between Zoom vs Webex When it comes to selecting the right video conferencing platform, there can be a lot of questions. In a previous post, we discussed
Beginner’s Guide to Understanding Workplace from Facebook Groups Workstream collaboration apps are essential to many organizations’ collaboration and communications ecosystems. In fact, Microsoft Teams, Slack, and Workplace from Facebook all
The Six Features of Slack and Teams that Your End Users Wish They Knew About As we reach the conclusion of this three-part series on features in WSC, we’d like
The Collaboration Management and Security Suite, PowerSuite™, Now Supports Slack, Zoom, and Workplace from Facebook In our pursuit to continue to enable outstanding experiences for enterprise meetings, chats, and calls,
While support for SfB will continue, and no end-of-life date exists for Skype for Business Online, Microsoft is heavily pushing Microsoft Teams
Learn how PowerSuite’s in-call quality monitoring can help IT teams resolve issues in real time rather than waiting until after the call has concluded.
The introduction of workstream collaboration platforms have led to an interesting inflection point as it relates to interactions at work.
Increasing user demand for agile, feature-rich workstream collaboration tools for business is driving the uptake of shadow IT across enterprise environments
Great communication drives business success and cost savings. Here are five tips for improving communication in the workplace.
Learn how to use the Microsoft Teams calendar to help boost productivity and drive better business outcomes with your workstream collaboration app.
Evaluating the current state of unified communications based on past predictions – including what we got right, wrong and where the jury is still out
Device management is one of the toughest obstacles for IT teams – here’s how to reduce time spent monitoring, configuring, and managing UC devices
Read about our five top predictions for unified communications and workstream collaboration industry shifts that we’re monitoring for 2019.
Read about the 4 ways collaboration software improves productivity in the workplace.
In a case study with Knight Frank, Unify Square explores the benefits of using third-party monitoring tools for UC systems to go beyond device management
Skype for Business Reporting Key to Success The challenge of monitoring and trying to stay ahead of Skype for Business call quality issues relating to key executives and VIPs has
New Teams Features and Enhanced Jabra Functionality for PowerSuite™ Revealed During Microsoft Ignite 2018 As the Microsoft partner ecosystem and technology industry at large gathers in Florida for Microsoft
SYNOPSIS: Available now, parts Jabra’s Xpress asset management system functionality has been incorporated into Unify Square’s PowerSuite solution – and more will follow. This will enable IT departments to more
UC Planning For Ignite 2018 The session catalog was recently released for Microsoft Ignite 2018 and there’s no shortage of UC and/or WCS (workstream collaboration) related sessions to attend.
PowerSuite Software Recognized for Exceptional Innovation by TMC In another exciting win, Unify Square has been awarded the 2018 Communications Solutions Product of the Year by TMC. With a
UC Monitoring and Management Take the Guess Work out of User Experience for Conference Calls When end-users and teams speak about conference calls, it’s very rarely a positive conversation
PowerSuite for Microsoft Teams Collaboration Analytics Many forward-thinking companies have started to pilot and/or roll out Microsoft Teams in conjunction with Skype for Business. This action, in turn, has
Piloting Microsoft Teams as your unified communications system might leave you overwhelmed with questions. Learn from our customers’ real experiences.
Self-Learning Unified Communications Monitoring Software Given all the current Microsoft, Google and Amazon buzz around Artificial Intelligence, it’s easy to lose sight of the crawl, walk, run path which
Microsoft Teams Security | If you’re looking for a collaboration tool but are concerned about data integrity and security you’re not alone.
How to Ensure ROI on Your UC Investment? As the CIO of a major Fortune 500 global company, you sign a check and convert your entire worldwide communications infrastructure
Poor User Satisfaction? No Problem! One of the #1 IT issues involving poor UC user experience revolves around poor user satisfaction. Users who simply “give up” on UC and
Unified Communications and Collaboration’s Best Kept Secret The drive to digitally enable enterprise organizations continues to gather huge momentum in the business world. Leading the charge, as part of
PowerSuite’s Executive Dashboard provides a Top-line ROI snapshot. The PowerSuite Executive Dashboard solution is the ideal place to visualize the full Skype for Business ROI and adoption profile of your
Five Unified Communications and Collaboration Industry Shifts We’re Looking Out for in 2018. The Unified Communications and Collaboration (UCC) space (or the “Intelligent Communications’ market, if you prefer to
Solution: PowerSuite Synthetic Transactions. Skype for Business and Microsoft Teams will often report “healthy” with traditional tools, yet undetected issues can be ruining your system. The PowerSuite Monitoring Dashboard
PowerSuite Operations Dashboard- Everything you need for UC Success. Unify Square’s software solution offers an all encompassed PowerSuite Operations Dashboard. There is nothing more complicated than troubleshooting a Skype
3 KPI’s to Track your Skype for Business Service Health. Do you know your Skype for Business Service Health? The Unify Square PowerSuite philosophy revolves around the idea that
Achieving a Key Milestone Unify Square is committed to information security and to protecting the information entrusted to us by our customers. We recently achieved a key security milestone
Case to Lead Continued Mission to Accelerate Global Skype for Business Growth Bellevue, WA – June 14, 2017 – Unify Square, the leading provider of software, consulting and 24×7 cloud managed services for
The award winning and market leading Skype for Business operations software, PowerSuite™, is often lauded for the way that it helps large enterprises improve call quality, reduce their poor call
In late December while most people were busy identifying their New Years’ resolutions, the Unify Square Development team knew that there was one key resolution which they would NOT have
In the tech world, unified communications (UC) has now evolved into a “legacy” category as virtually every enterprise has begun to evolve their infrastructure to embrace the added collaboration, security
What better place to inquire about Skype for Business and Unified Communications than at a Microsoft conference filled with both Microsoft end-users as well as IT professionals? In addition to
You’ve made the investment in Skype for Business, but you can’t stop there. In order to achieve your maximum UC ROI and correctly drive accountability within the organization, Skype for
Executives Share Real-World Challenges and new Skype Operations Framework Aligned Solutions for Managing Skype for Business at Premier Industry Event Bellevue, WA – September 22, 2016 – Unify Square, the
Today, Unify Square secured $3.92 million in funding, bringing its total amount raised to $33.09 million. This net new capital infusion will be used to continue growth and expansion of
The results are in! Unify Square and Osterman Research have issued the results of a recent survey which has uncovered trends in the deployment of the Skype for Business mobile
Given the long Unify Square history of Skype for Business deployment, monitoring and management, we’ve seen countless examples of how UC system problems can negatively impact usage and adoption. For end
There are many things to consider when embarking on a Skype for Business deployment project—infrastructure, network architecture, device management, and IT bandwidth, just to name a few. But something that
The use of unified communications (UC) in the enterprise has grown significantly over the last few years, and is predicted to gain momentum in 2016 with a 10-15% growth rate.
Things have been so busy in this new quarter that we’ve almost forgotten to take time to highlight some of the key wins and successes from the quarter gone by.
At Enterprise Connect 2016, Microsoft announced plans to add Skype for Business (SfB) management, reporting, and analytics tools to the Office 365 Admin portal. These tools will enable IT admins
We are excited to announce that we’ve rounded out our leadership team with two recent additions: Charlie DiBona as Chief Financial Officer, and Chris Vaughn as Chief Information Security Officer!
PowerSuite, an integrated Skype for Business operations solutions software suite, was selected as one of the winners of TMC’s 2016 Unified Communications Product of the Year! This award honors the
Most enterprises lack the bandwidth and expertise to manage Skype for Business (SfB) deployments on their own and are required to invest in additional personnel for full-time monitoring and troubleshooting.
The concept of yin and yang describes how contrary forces are, in reality, complementary. The flexibility and versatility that makes unified communications (UC) powerful also makes deployments complex and difficult
It just got a whole lot easier to make a choice regarding which Microsoft partner solution to use to help monitor and manage your complete Skype for Business environment. In
Congratulations are in order! “PowerProv,” now known as two PowerSuite solutions, Phone Number Management and Provisioning and Policy Compliance Management, was announced by TMC as a winner of the 2015
By Sonu Aggarwal, CEO of Unify Square Remember the old Tom Hanks movie, Big? The plot had the young star wishing desperately to be a grown up so could finally
PowerProv is one of Unify Square’s most recent product innovations and now there’s an award to prove its Skype for Business administrative power. We heard from many of our customers
We’re excited to announce a webinar with our colleagues at Jabra! We’re teaming up to bring you the latest CYOD (Choose Your Own Device) trends and what you need to make
Along with all the details of provisioning users in a Skype for Business/Lync environment, policy compliance is one of those moving targets that keeps IT folks needing the latest regulations.
Today Unify Square announced our newest software solution helping solve the day-in, day-out provisioning challenge associated with Microsoft Lync and Skype for Business. Every day, users across the business are
Today we announced our Series B funding round and a deeper partnership with Microsoft as we accelerate our solutions and services for Skype for Business and Microsoft Lync. The $8.2m
This week the Unify Square PowerMon development team rolled out two new customer requested features including Incident Prioritization and Incident Categorization. These features help customers better manage their incident dashboard
As we wrap up 2014 and head into the New Year, we thought this would be a great opportunity to reflect on lessons learned, trends and observations, as well as
Join us tomorrow for Enterprise Connect’s virtual event. We’ll be online all day talking Lync Monitoring, discussing our new offering, UC RightTrack, and outlining our User Adoption Blueprint for success.
Leading Unified Communications Enabler Offers New Services Solution to Accelerate User Adoption of Microsoft Lync with Enterprise Voice in Large Scale Enterprise Environments Unify Square, a leading provider of Unified
Does it sometimes feel like your end users have more control over your Lync initiative than you do? If they can’t make a call, they will stop using Lync. End
Written by Sonu Aggarwal, CEO, Unify Square Yesterday marked a significant milestone of Microsoft’s journey into what they call universal communications. This is a very natural motion of connecting collaboration
Don’t get caught rolling out Enterprise Voice without a solid plan to drive User Adoption. In this webinar you’ll learn how to establish your own User Adoption Blueprint for success!
Every Lync deployment goes through a typical lifecycle: IM and presence sneaks its way throughout the business and then conferencing brings about fast ROI, then Enterprise Voice goes into a
Wrapping up the five part series that went hand-in-hand with the Right Track webinar, we end by returning to the end-user once again. End-user adoption of Lync is well known
Continuing on in our quest to share with you the Five Ways to Keep Your Enterprise Voice Deployment on the Right Track, we turn our attention to best practices. Kevin
Lync is a living, breathing ecosystem that is constantly changing, and of course this means that you need to establish key metrics and monitor those metrics on a regular basis.
Today we have updated Unify Square PowerMon to enhance early detection of another aspect of Microsoft Lync conferencing issues by providing validation of the meeting URL join behavior as part
Most of us are aware that moving from the legacy voice infrastructure to a centralized Unified Communications infrastructure is a fundamental shift for the organization. No longer are phone systems
The Unify Square PowerView development team has released service pack 1 for version 5.0. Unify Square PowerView is a big data analytics solution for Microsoft Lync enabling companies to visualize
Yesterday the team at Unify Square held a webinar on the 5 Ways to Keep Your Lync Deployment on Track. The audience really liked this presentation and we thought it
The numbers have it, Microsoft Lync and Enterprise Voice are storming their way through the Fortune 500 landscape. From the Gartner Magic Quadrant to the Forrester Wave report, Microsoft Lync
Here at Unify Square we firmly believe a truly successful Lync deployment lies in end-user satisfaction. When users are happy with Lync, they improve collaboration and reduce the cost of
It’s 5pm on Friday and you are ready to head home. You make one last check of the health of the Microsoft Lync environment. It’s all green lights on your
In a special July 2014 issue of CIOReview, the selection panel evaluated thousands of Microsoft Partners looking for companies that demonstrated the ability to provide in-depth expertise in delivering innovative
You’re an IT Rock Star. You’ve built the UC architecture to spec. You had a great project plan and you met all the milestones. Now, you’ve deployed the technology to
Getting started with Microsoft Lync is easy. As a matter of fact, it is too easy. You simply install a Lync Server and your business can take advantage of productivity
Operating a Microsoft Lync environment at large scale is filled with daily challenges for the IT team. Voice quality seems to be an ever moving target and just when you
Successful monitoring of your Microsoft Lync environment gets tricky as your business takes advantage of conferencing and enterprise voice capabilities. As you add modalities to your environment, the mix of
Unify Square is a wholly owned subsidiary of Unisys and its Digital Workplace Solutions business unit.
Unify Square’s software and services address enterprise hybrid work needs for successful UC and collaboration platform deployments and transformations, including security and 24×7 operations. Unify Square is the only dedicated global elite Microsoft (Microsoft Teams, Skype for Business and Microsoft 365) and Zoom service provider and partner with fully developed software, managed services, and consulting offerings.
Unify Square’s ISO 27001-certified PowerSuite™ software and service portfolio is centered around Microsoft and Zoom, as well as a growing set of other collaboration and communications platforms. PowerSuite (built on Microsoft Azure as a hosted service for a full SaaS solution) creates a unified experience management dashboard to surface actionable insights and administer collaboration platforms — transforming performance health, security, and user effectiveness.