Case Studies

A Massive Digital Transformation Without Disruption

How This Food Giant Transitioned 180,000 Worldwide Users to Skype for Business

This European-headquartered Food Giant faced a daunting challenge of digital transformation when it came to its communications platforms for offices, factories, and R&D centers in more than 160 countries. With over 1,300 sites to transition from legacy phone systems to Skype for Business’s Enterprise Voice and the top priority of containing disruption for users, this company chose to tap Unify Square’s Cloud Managed Services.

Learn about the digital transformation performed by our Cloud Managed Services team including how we:

– Increased overall usage and service availability rating

– Maintained a stable 125 user satisfaction rating

– Fulfilled voice quality metrics

– Increased conference minutes on SfB to almost 22 million minutes in just two years

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