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4 ½ Benchmarking Secrets from a Gartner Cool Vendor

Supersize WSC and UC Performance Monitoring with a 1-2 Punch with These Benchmarking Secrets

It is paramount for IT Teams to understand end-user experiences for collaboration and communication platforms, including both individual end-users as well as communities of users. Maintaining 24×7 awareness of every network transaction can be a daunting task, but with these cloud-sourced benchmarking secrets for performance monitoring, IT operations can easily identify and troubleshoot multiple scenarios.  Solid benchmarking data also allows for more complete analytics to drive long-term proactive WSC and UC systems planning and management.

What We’ll Cover:

– How to build a world-class offering by benchmarking your service

– How benchmarking for quality can save your job

– Can geo-benchmarking save your users?

– How to drive continuous improvement with time-benchmarking

– (Postscript) Security and privacy considerations: what you need to know

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