Resources - Webinars

Cloud Managed Services: The Secret to Communications Success

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How Cloud Managed Services Can Provide Rapid Resolutions and Analysis Without Breaking the Bank

The cost of hiring, training, and retaining a full-time IT staff for a myriad of workstream collaboration (WSC) and unified communications (UC) platforms can overwhelm your budget and derail your overall IT personnel allocation strategy. Yet a focused and experienced operations and support team is what it takes to effectively manage the multi-faceted, multi-platform ecosystem. If you’re like most enterprises, you simply don’t have the bandwidth and in-house expertise to manage large-scale communication and collaborations deployments. Learn how the secret to WSC and UC success could be within your budget with Cloud Managed Services.

What We’ll Cover:

– Does Microsoft Teams really lend itself well to a managed services model?

– How much IT productivity and savings can really be expected using a managed services model for Skype for Business?

– Isn’t the majority of the heavy lifting involved with getting SfB to work right really only wrapped up in the up-front architecting and deployment — thus is UC managed services really worth it?

– What sort of SLA’s should an enterprise expect/demand when it comes to a SfB managed service?

– Given the complexities of SfB and Teams, can a remote cloud managed services model (vs an on-site co-location model) for UC managed services really work?

How Cloud Managed Services
Can Provide Rapid Resolutions
and Analysis Without Breaking the Bank

Cloud Sourced Benchmarking: 4½ Secrets from a Gartner Cool Vendor

Supersize UC Performance Monitoring with a 1-2 Punch of Internal and External Benchmarking Learn: – How to build a world-class offering by benchmarking your service – How benchmarking for quality can save your job – Can geo-benchmarking save your users?

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