Everything You Need to Know About Workplace by Facebook Notifications
The global market for enterprise collaboration is estimated to have reached $2.4 billion last year, up 11.8% from 2017, and is expected to hit $3.2 billion by 2021, according to International Data Corp. With enterprises making a major investment in collaboration platforms, it’s critical that end users know how to effectively utilize them.
Workstream collaboration apps like Slack, Microsoft Teams, and Workplace by Facebook are designed to help companies communicate and collaborate more efficiently, making it possible to work cross-functionally, engage in multiple projects, and also find social groups within an organization. But with all of this communication comes an onslaught of notifications. Whether it’s Microsoft Teams notifications, Slack notifications, or Workplace by Facebook notifications, you’ll want to select the notification preferences that will help increase efficiency without causing notification fatigue.
Below, we’ll break down the different ways you can customize your Workplace by Facebook notifications.
What is Workplace by Facebook
Workplace by Facebook is an online team collaboration tool using Facebook features for work. It eliminates internal collaboration applications such as a company’s intranet and email while enabling chat, voice calls, and video calls across companies with their Work Chat app and Workplace Groups. It inspires all levels of the company to embrace digital and mobile transparency effortlessly, and because of its similar interface to classic, consumer Facebook, all the similarities make for an easy transition, with minimal training required by IT personnel.
When You Will Receive Workplace by Facebook Notifications
There are several areas within Workplace that can trigger notifications – such as when you receive a follower, are mentioned in a post, or tagged in photos – but the main areas that will trigger large notifications are groups, chats, and events.
- Groups: There are many different types of Facebook Workplace Groups, but what they all have in common is their notification settings. You can initiate new posts (text, pictures, videos), and people in the group can respond or react to these posts, triggering notifications.
- Chat: Work Chat enables you to communicate directly with coworkers. You can send documents, make calls and live video call. In all of these instances, you will receive notifications.
- Events: Whether you are setting up an event or invited to attend one, notifications about RSVPing and reminders about the meeting or event will be sent to help you stay informed.
Getting Started with Workplace Notifications Settings
So now that you know you can receive notifications from a variety of places it’s important to know how to customize your Workplace notifications to prevent notification fatigue. Fortunately, there are several different ways to customize your Workplace by Facebook notifications.
Globally, you can decide what type of desktop and email notifications you receive, or you can fine-tune your notifications based on group activity, tags, comments, activity that involves you, events, and live videos.
To customize what notifications you want to receive globally:
- Click on the settings button at the top of the toolbar
- Click the settings tab
- Click notifications tab on left sidebar
- Now you can choose your preferences for how you get notifications via desktop, mobile, and email.
Looking at the email section, you are given a variety of options to select.
Under the email tab, you will see a drop-down with options about the frequency of the notifications. You can edit your notifications to receive only certain types of notifications through email like:
- Group Activity
- Activity that involves you
- Live video
Turning on or off these email notification settings will help clear unnecessary emails from your inbox or keep you up to date on everything you need to know.
For desktop and mobile, you are given the basic option to turn on/off browser notifications, mobile notifications, and desktop sounds.
What Workplace Will Notify You About
Beyond the global email and push notification settings you can get into the more granular control for what you will get notified about when it comes to group activity, tags, comments, activity involving you, events and live video.
For each of these sections, you will be given a variety of different settings you can toggle on or off.
The group activity section is definitely a key area to customize depending on the group topic. Some groups may be more social than others that will leave you drowning in too many notifications. Other groups may be dedicated to your core team which may require quick responses and regular input.
The other remaining sections offer you the ability to control Workplace by Facebook notifications, push notifications on desktop and mobile, and email notifications.
When your company incorporates Workplace by Facebook into its collaboration ecosystem, notifications are one of the first places end users need to start – especially for large enterprises where users may be part of dozens of groups and conversations. All these notifications have a compounding effect when factoring in the potential for notifications coming from other workstream collaboration application platforms the end user may be using in addition to Workplace, like Slack, or Microsoft Teams. Organizations run on efficiency, and if everyone has their notifications properly dialed in, it can help reduce unnecessary distractions while increasing transparency and response times.
Still need help with getting the most out of Workplace by Facebook or your other workstream collaboration applications? See how we can help deliver deeper insights across all your collaboration and communications application platforms.