All Talk, More Action: Five Tips for Improving Communication in the Workplace
Great communication drives business success.
Fragmented communication costs money: Recent data pegs the average business loss from poor communications at $420,000 per year. What’s more, one in three U.S. employees are willing to quit their job over workplace communication issues.
What does this mean for your business? Better collaboration leads to effective action — below are five tips to help improve communication in the workplace.
Assess Current Strategies
Before making changes to workflow communication or implementing new apps, it’s worth assessing current strategies. Key areas of evaluation should include:
- Employee perception — Check in with employees. Do they feel like their opinions and recommendations are taken seriously?
- Resource availability — Can staff find the information they need, when they need it? Employee handbooks, HR processes, and training information should be readily available through internal networks.
- Office layout — Closed-off cubicles limit the communication, while open floor plans can breed distraction. Improving communication in the workplace means leveraging a design that lets employees both talk freely and find privacy when necessary.
Make Room for Remote Workers
Remote work is on the rise: 70 percent of college students heading into the workforce prefer working outside the office unless there’s an important meeting.
But with remote work comes the potential for disconnection — as a result, it’s critical to make room for remote workers and ensure they’re still a part of larger corporate conversations. Workstream collaboration apps such as Microsoft Teams can help, making it easy for team leaders to quickly schedule meetings, notify remote workers and stay in contact via built-in chat channels.
Leverage the Right Workstream Collaboration Apps
The right technology streamlines communication.
Apps such as Trello can help teams collaborate using a card-based GUI, while options such as Google Docs make for easy file management including versioning and editing. Microsoft Teams is a great way to simplify all of those processes and also includes chat functionality with persistent messaging, group calendar views, and an easy way to quickly schedule regular meetings.
Adoption plays a key role here. If employees are worried about the complexity or usability of workstream collaboration software, they may resist the transition. The best bet is to roll out a pilot program with passionate staff “champions” to help communicate the benefits.
Interact Outside the Office
A recent study found that more than half of managers and employees feel disconnected from other staff members. The result? In addition to scheduling regular, face-to-face meetings, it’s critical for teams to connect personally over lunches or evenings out — skip the specific team-building exercises and make sure this isn’t tied to job performance; the goal is helping teams improve communication through low-stress interaction.
Accelerate Your Impact
Better communication demands unified strategies, tools and technologies to empower collaboration and consistency.
Ready to accelerate your impact? Start with Unify Square.