Many enterprise leaders carry the false belief that by simply deploying Zoom or Teams that they have achieved UC&C success, and can move on to other business priorities. However, in order to understand where there are hidden problems affecting security and end-user experience, it’s critical that organizations have insights into how employees are using the platforms on a daily basis — especially as remote and hybrid work models are on the rise. That’s where online collaboration data comes in.
Unify Square CTO Alan Shen sat down with Weston Morris, director of global strategy for the Unisys Digital Workplace Services business unit, to discuss how enterprises can best optimize online collaboration data. Alan breaks down best practices for identifying the key metrics that can offer insights for a more secure and user-friendly UC&C ecosystem.
Listen to additional episodes of the Digital Workplace Deep Dive podcast on the Unisys blog: https://blogs.unisys.com/podcasts/dwsdeepdive.