Taking the Guesswork out of User Experience Success
Demystifying the Skype for Business service health environment and user experience can be an IT nightmare! Walk through the 3 KPIs that are the secret to user experience success
What We’ll Cover:
– What are the 3 KPIs that IT should focus on to roll-up the myriad of analytics?
– How do performance monitoring and management differ between third-party tools and what platforms provide natively?
– Are there any trends emerging regarding how IT is approaching the end-user experience monitoring?
– As Skype for Business continues to shift to the cloud, how will that change the user experience monitoring game?
– How will Microsoft Teams performance management mirror (or differ from) the approach to SfB performance management?