Unify Square PowerMon Now Validates Microsoft Lync “Click To Join” Capabilities

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Today we have updated Unify Square PowerMon to enhance early detection of another aspect of Microsoft Lync conferencing issues by providing validation of the meeting URL join behavior as part of our advanced conferencing scenarios. In other words, PowerMon is now automatically checking that the “Join Lync Meeting” link found in the calendar invite is functioning properly.

Here is how it works: During the PowerMon AV Conferencing scenario, a user clicking on the web link is simulated. PowerMon then downloads the HTML/JavaScript and validates that everything is working properly. Once this step has passed successfully, the AV conferencing scenario for the host will continue as normal validating the ability to join Focus, establishing the audio session, inviting an attendee to a conference, ensuring audio can be sent and received and then ending the call cleanly.

If a problem does exist with “click to join” the scenario will be considered to have failed and an alert generated. The alert will display on the PowerMon dashboard and generate an email notification.

PowerMon users will notice a new step has been added to the AV Conferencing scenario entitled “Validate Conference Web URL.” PowerMon will also provide root cause analysis information and resolution guidance for the detected error condition to help first responders quickly identify and remediate the problem.

Effective immediately, Unify Square PowerMon customers automatically receive the benefit of this new behavior without the need for rule updates or changes. If you have questions about this new behavior please contact your account representative or solutions consultant for further assistance.

About Unify Square PowerMon

Unify Square PowerMon is a cloud-based end-to-end monitoring solution for Microsoft Lync that simulates user actions and proactively detects problems and incidents. PowerMon enables IT organizations to quickly identify trouble, prioritize actions based upon end-user impact and reduce time to resolution with root cause analysis and expert guidance. For more information, demonstrations or to trial Unify Square PowerMon, please visit our website or contact our sales team.

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