News and Press

Thinking that people will behave according to plan could be a mistake. As enterprises prepare to reopen offices later this year, the return-to-office process has the potential to be just as disruptive as last year’s abrupt shift to WFH. That’s the perspective shared in a recent post on No Jitter by IT expert Alan Shen of Unify Square, a software and services firm. Though Alan directs his cautions and advice toward IT teams, the situation he’s describing — and the impacts he’s warning against — will affect any enterprise organization charged with implementing the new work experience as the pandemic recedes.

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The looming threats of a hybrid remote, in-office approach should have IT on high alert. 2020 was a transformative year for UC and collaboration. Remote work configurations became status quo and are now well-integrated, both socially and technically, into the daily operations of most organizations. However, a disruption to this work-from-home (WFH) model is looming. Once companies are able to lift COVID restrictions, IT will face the need to support employees working from home, in the office, and on the go. This scattered distribution of knowledge workers will give rise to a new set of challenges in the UCaaS and collaboration space.

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Users will soon be able to place and receive Teams calls with Apple CarPlay. Customers have sought more robust Teams calling capabilities, according to Scott Gode, chief product marketing officer of Unify Square, a managed service provider and Microsoft Teams partner. “The announcements have generated a lot of questions and enthusiasm from our customers,” Gode said.While Gartner gave Teams Calling high marks in its 2020 UCaaS “Magic Quadrant” ranking, it included notable caveats. “Microsoft’s telephony capabilities are good enough for many organizations, but not for those that require advanced telephony features,” the report noted.

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Unify Square, the services provider for Zoom, Microsoft Teams, and Slack platforms, has released survey results around remote collaboration and communication among enterprises. The survey highlights key perspectives of enterprise employees on workplace collaboration and communication in the midst of the global pandemic. Findings highlight gaps in stress levels between workers at different job levels and industries and how increased usage of collaboration and UC applications has impacted the success of internal communication at enterprises.

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A Unify Square survey unveils key perspectives of enterprise employees on workplace collaboration and communication in the midst of the global pandemic. Findings highlight gaps in stress levels between workers at different job levels and industries and how increased usage of collaboration and UC applications has impacted the success of internal communication at enterprises.

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Workplace Collaboration Survey Finds Tech Industry Employees Three Times More Stressed Working From Home Than Those in Other Industries. Unify Square, the leading monitoring & management software and services provider for Zoom, Microsoft Teams, and Slack platforms, today released survey results around remote collaboration and communication among enterprises. The survey unveils key perspectives of enterprise employees on workplace collaboration and communication in the midst of the global pandemic.

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