News and Press

Mergers and acquisitions hit a global all-time high in the first nine months of 2021, producing deals worth an unprecedented $4.33 trillion, according to Refinitiv data. Acquisitions of smaller companies allow leading UCSaaS providers to expand into different industries and gain new service offerings without a substantial investment of in-house development resources. However, acquisitions don’t always lead to positive outcomes for the end user. This article will review recent UC acquisitions and dive into their pros and cons. 
 

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Security measures related to unified communications and collaboration (UC&C) have made it harder for employees to do their jobs, even as companies are increasing the number of restrictions or security policies for using UC&C apps since the beginning of the pandemic.

These were among the results of Unify Square’s Status Report: Workplace Collaboration 2021 survey, which also revealed a lack of cybersecurity threat awareness is contributing to the trend of employees bypassing their IT departments.

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Unify Square released additional data from its report. This second wave of data centers on collaboration security and governance findings, and supports the need for better tools to address the challenges enterprises face today in balancing security with productivity.

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While headset management apps including Jabra Direct, Logi Tune, Poly Lens, and Sennheiser Smart Control have been around for a few years, the applications are rapidly evolving to support video and additional audio endpoints. In many cases, these apps integrate with UC management platforms from vendors, including Integrated Research, Nectar, Unify Square, and Virsae. Endpoint management apps provide consistent configuration management, inventory control, firmware and software updates. These apps also present a rapid identification of devices that are experiencing problems or have gone off-line, even when devices get deployed to remote employees.
 

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“Gamification can help promote employee adoption of a new unified communication and collaboration platform, such as Teams, Zoom or Slack. Turning it into a competition with points, badges, prizes or incentives attached to calls, meetings, chats and so on can increase engagement, information retention and adoption rates,” John Case, Unify Square CEO, shared in a recent Expert Panel for Forbes Technology Council.
 

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Unify Square Chief Marketing and Product Officer Scott Gode told UC Today that the company is seeing a shift away from cloud phone to conferencing tools, as the momentum for cell phone and mobile meeting technology gains value. “We’re also seeing companies using multiple platforms, with around half of the Fortune 1000 companies using 2 or more UC and collaboration platforms. Additionally, supporting an increasing collection of collaboration platforms in a remote workforce is leading to higher investment in security tools too.” 
 

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