News and Press

Check out some of our featured articles and the latest press releases from Unify Square

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Featured Content

Collaboration Security: Balancing Risk in the New World of UCaaS

Collaboration security and governance are highlighted in industry reports as a top IT concern. Almost 90% of IT professionals view insider threats as a dangerous and growing concern. And yet the general response to that statistic is conflicting. As IT budgets and priorities focus on collaboration platform licensing and end-user transformation, not enough focus is given to the security and governance of those same platforms.

The Looming Zoom vs. Teams UcaaS Phone Battle

As organizations continue to replace old systems with new, scalable cloud services and software as a service (SaaS) solutions, the next collaboration trend on the horizon is the growing demand for cloud phone services. The report Provided by Unify Square analyzes unique benefits and drawbacks of market leaders like Zoom Phone and phone systems for Microsoft Teams helping to choose the right provider for your organization.

Gartner named Unify Square a Unified Communications and Collaboration Cool Vendor

Unify Square in the News

The Looming Zoom vs. Teams UcaaS Phone Battle

Both can’t wait to be king of the enterprise. Take these crucial considerations into account when choosing the right provider for your organization.

As organizations continue to replace old systems with new, scalable cloud services and software as a service (SaaS) solutions, the next collaboration trend on the horizon is the growing demand for cloud phone services. The report Provided by Unify Square analyzes the unique benefits and drawbacks of Zoom Phone and phone systems for Microsoft Teams.

 

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How data from APM tools helps businesses improve CX

Businesses have many options when it comes to analyzing customer experiences. APM tools can help contact center leaders improve agent experience, as well as CX.

When the contact center platforms and associated apps perform optimally, interactions between agents and customers stay on course. Choppy voice, video or screen sharing frustrates customers and can negate the purpose of conducting a live transaction.

 

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How to Meet, Share, Chat & Be Safe at Home and at Scale

How to choose between different collaboration platforms: Zoom vs. Teams, Slack vs. Skype.

When Seattle-based Unify Square published the Ultimate Beginner’s Guide to Workstream Collaboration, the newly-minted concept and its unifying principles signaled the start of a new era in workplace communication.

 

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Collaboration Security Considerations in a Time of Crisis

There’s an old saying that if you’re not paying for something, then you’re the product being sold.

Today far fewer consumer users really grasp the impact of behavioural data and how that is monetised, even though the expectation nowadays is that things will mostly be free at the point of use — driving similar expectations in enterprise SaaS.

 

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Unify Square News

CompTIA offers free e-learning to test drive an IT career

In the wake of the COVID-19 pandemic, companies and households are dependent upon technology more than ever

As telework increases due to the spread of COVID-19, companies are heavily relying on the expertise of IT professionals for everything from keeping information secure to instruction on collaboration apps, experts said.

 

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Employees crave stricter rules around collaboration app usage

Employees crave stricter rules around collaboration app usage

As you continue with your life under lockdown and as you shift your working pattern to working from home instead of the office, you may feel you are more distracted than when you are in the workplace. The report provided by Unify Square examines the most utilized features across workplace collaboration, app usage trends, and how they are impacting productivity, employee behavior, and security.

 

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Recent Press Releases

Unify Square Expands Leadership Team Adds Vice President of Worldwide Sales

Avanade veteran Joel Raper to lead global sales team   BELLEVUE, Wash. – Oct. 18, 2017 – Unify Square, the leading provider of software and 24×7 cloud managed services for Microsoft Skype for Business and Teams, today announced the appointment of Joel Raper as Vice President of Worldwide Sales. Joel brings more than 20 years of experience to the team and is

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Arkadin and Unify Square Partner to Accelerate Global Skype for Business Adoption

UC&C Provider Enhances Quality of Experience in Skype for Business Offering Through Addition of PowerSuite™ PARIS and BELLEVUE, Wash. – August 30, 2017 – Arkadin, an NTT Communications company, and one of the largest and fastest growing providers of Unified Communications and Collaboration services, and Unify Square, the leading provider of software and 24×7 cloud managed services for Skype for

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Unify Square Appoints Microsoft Veteran John Case to CEO

Case to Lead Continued Mission to Accelerate Global Skype for Business Growth Bellevue, WA – June 14, 2017 – Unify Square, the leading provider of software, consulting and 24×7 cloud managed services for Skype for Business, today announced that on May 30th it had appointed John Case to CEO of Unify Square. Sonu Aggarwal, founder and former CEO, will remain on Unify Square’s

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Unify Square, Leading Microsoft Skype for Business Partner, Launches Updated and Enhanced PowerSuite™ SaaS Offering

Cloud-Ready Functionality and Cloud Managed Services Now ‘Built-Into’ Core Software Suite Bellevue, WA – May 23, 2017 – Unify Square, the leading provider of software, consulting and 24×7 cloud managed services for Skype for Business, today announced an enhanced version of PowerSuite™ (including new pricing, packaging and solutions). Unify Square has aggregated nearly a decade’s worth of UC experience, KPI-based rigor and automation

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Unify Square Liberates Enterprises From Manual Device Management for Unified Communications With New Built-in PowerSuite Solution

Multi-Vendor Device Management Solution Automates Firmware Updates and Complex Configurations; Yealink IP Phone Option is First of Many Supported Vendor Devices Bellevue, WA – MARCH 21, 2017 – Unify Square, the leading provider of software, consulting and 24×7 cloud managed services for Skype for Business, today announced early access availability of the industry’s first multi-vendor device management solution within PowerSuite, Unify Square’s operations

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Unify Square-Osterman Survey Finds Enterprises Overspend At Least $100,000 Per Year On Device Management for Unified Communications

IT’s Struggle to Control UC-Enabled Devices Increases Tendency for Employees to Abandon the UC System for Personal Devices, Exposing Enterprise to Security Risk Bellevue, WA – JANUARY 26, 2017 – Unify Square, the leading provider of software, consulting and 24×7 cloud managed services for Skype for Business, today issued the results of a new survey, “UC Device Management Report: The Need to

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