News and Press

Check out some of our featured articles and the latest press releases from Unify Square

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Featured Content

Why The Salesforce Acquisition of Slack Isn't Disrupting Collaboration (Yet)

If Salesforce can leverage deep integrations with Slack to provide a next-generation cross-domain employee experience, Slack has the potential to become an absolute powerhouse in the collaboration world. But this is not a given—many challenges remain on both sides of the acquisition and must be overcome before this vision can become reality.

AVI-SPL and Unify Square to Co-Deliver Microsoft Teams Experience

AVI-SPL and Unify Square are combining their offerings to deliver a global software and managed services package that helps ensure meeting room reliability and a high-quality user experience. This approach makes teamwork easier and greatly reduces the strain on IT resources. This offering includes SaaS tools and 24/7 managed services, allows customers to choose the type and depth of service they need for their situation.

Gartner named Unify Square a Unified Communications and Collaboration Cool Vendor

Unify Square in the News

UC Today Trending News Round Up

We’re officially halfway through the year!

Service Management is July’s monthly focus, sponsored by Unify Square. It’s software and services optimize and enhance the world’s largest collaboration and communication deployments, helping businesses manage and secure their meetings, messages, and calls. Unify Square’s PowerSuite™ software creates a unified dashboard to surface actionable insights and help manage collaboration and communications platforms – optimizing and transforming performance health and user effectiveness.

 

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Microsoft Teams Together Mode Gets Release Date, Stares Down Zoom

New Microsoft Teams features, including “Together Mode,” set to roll out soon, will potentially eliminate the status quo and fatigue of online video meetings.

Together Mode and other new Microsoft Teams features will stand out against Zoom, which has become a default choice for many businesses and consumers alike during COVID -19. Scott Gode, CMO at Unify Square says ‘ The pandemic has created an “arms race’ between Microsoft and Zoom, and with Microsoft’s latest set of announcements, I think they’re going to do the leapfrogging in this arms race. It is clear they’ve thought through how people are using the product or how they want to use it.’

 

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Video Conferencing Security Tips You May Have Overlooked

During the increase in the use of video conferencing applications businesses often overlook security and privacy risks.

Concerns surrounding productivity in a time of unprecedented crisis drove many organizations to quickly embrace video conferencing technology. In so doing, some organizations might have neglected to take the security of video conferencing apps into account. The article names two categories of the security and privacy risks associated with video conferencing applications and tells you how to mitigate them. 

 

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Managing the Return to Work Process

Unify Square identify solutions to problematic return to work scenarios

The easing of COVID-19 lockdown restrictions in many regions across the globe is seeing the opening up of businesses that have been closed or functioning via a significant number of employees working remotely are facing many issues surrounding their return to the office. Alan Shen, Vice President of Consulting Services at Unify Square, says many of these problems are related to the solutions they have been using at home.

 

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The Looming Zoom vs. Teams UcaaS Phone Battle

Both can’t wait to be king of the enterprise. Take these crucial considerations into account when choosing the right provider for your organization.

As organizations continue to replace old systems with new, scalable cloud services and software as a service (SaaS) solutions, the next collaboration trend on the horizon is the growing demand for cloud phone services. The report Provided by Unify Square analyzes the unique benefits and drawbacks of Zoom Phone and phone systems for Microsoft Teams.

 

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How data from APM tools helps businesses improve CX

Businesses have many options when it comes to analyzing customer experiences. APM tools can help contact center leaders improve agent experience, as well as CX.

When the contact center platforms and associated apps perform optimally, interactions between agents and customers stay on course. Choppy voice, video or screen sharing frustrates customers and can negate the purpose of conducting a live transaction.

 

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Recent Press Releases

Unify Square Ushers in Cloud-Evolved Era of Skype for Business Management with New PowerSuiteTM Solutions

Software Advancements Increase Visibility and Eliminate Complexity of Managing Skype for Business in Cloud, Hybrid and On Premise Environments Bellevue, WA – September 21, 2016 – Unify Square, the leading provider of software, consulting and 24×7 cloud managed services for Skype for Business, today unveiled new solutions and enhancements to its integrated Skype for Business (SfB) operations software, PowerSuiteTM, available

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Unify Square-Osterman Study Shows Skype for Business Usage on Mobile Expected to Nearly Double by 2018

Multiple Issues with Mobile Client Persist and IT Remains Cautious Focused Only on Small Rollouts Bellevue, WA – July 12, 2016 – Unify Square, the leading provider of software, consulting and 24×7 smart remote managed services for Skype for Business, today issued the results of its survey conducted in partnership with Osterman Research, which uncovered trends in the deployment of

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Unify Square Bolsters C-Suite With The Appointments of CFO and CISO

Tech Veterans Bring Decades of Leadership to Help Unify Square Deliver Industry Leading Scale and Security Across its Skype for Business Offerings Bellevue, WA – March 30, 2016 – Unify Square, the leading provider of software, consulting and 24×7 smart remote managed services for Skype for Business, today announced the appointment of Charlie DiBona as Chief Financial Officer and Chris

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Unify Square Launches New Version of PowerAssurance™, the First Full-Service Skype for Business Smart Remote Managed Services Offering

Leveraging Its New PowerSuite™ Platform, Microsoft Partner Broadens PowerAssurance™ to Deliver Industry’s Most Comprehensive Software & Services Package for Skype for Business Bellevue, WA – March 8, 2016 – Unify Square, the leading provider of software, consulting and 24×7 remote managed services for Skype for Business, today introduced an upgrade to PowerAssurance, the Unified Communications (UC) industry’s first complete smart

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Unify Square Executives Invited to Speak at Enterprise Connect 2016

Executives to Share Skype for Business Best Practices for User Adoption, IT Operations & UC Transformation at Premier Conference for Enterprise Unified Communications Bellevue, WA – March 3, 2016 – Unify Square, the leading global provider of software, consulting and 24×7 smart remote managed services for Skype for Business, today announced its participation in several sessions at Enterprise Connect, taking

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Microsoft Skype for Business Executive as New SVP of Worldwide Sales

Scott Brown Brings Global UC Sales Expertise to Unify Square Leadership Team Bellevue, WA – January 28, 2016 – Unify Square™, the leading provider of software, consulting and 24×7 remote managed services for Skype for Business, today announced the appointment of Scott Brown as Senior Vice President of Worldwide Sales. The news follows Unify Square’s recent launch of the first

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