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Welcome to the Multi-Platform World
PowerSuite centralizes information from disparate collaboration and communications administration consoles to give IT a single tool to monitor, analyze, and remediate all platforms. Troubleshoot faster, regardless of whether the problem is related to user error or the underlying infrastructure. Accelerate adoption and optimize costs, increasing your return on investment.
It’s clear today that they are many different communication and collaboration platform to consider. On a surface level, each platform is relatively similar, but it’s all about finding out what added features and functionality work best for your business.
Our free Unified Communications and Collaboration Platform Feature Comparison Guide compares Microsoft Teams, Cisco WebEx, Skype, Workplace from Facebook, and Zoom on key categories including:
Features
Key information on product features aimed at end-users.
Administration
Out-of-the-box capabilities for proper platform administration.
Integrations
Third-party applications augment these platforms.
Security
How each platform protects your data and your users.
Hardware Support
Amplify base platform functionality with additional modalities like rooms or IP phones.
Plans & Pricing
Compare purchasing options to ensure high value.
Navigating a Multiplatform Ecosystem
According to Nemertes Research, companies average 3.8 different providers for their collaboration and communication needs.
Here’s what IT teams can do to help end-users juggle communicating in multiple platforms:
Understand What Platforms Are In Use Today
Before beginning to connect the dots for multiple platforms, you need to start utilizing workplace analytics to check in with different teams to understand what they are using to get work done every day.
Embrace Workplace Analytics
By implementing workplace analytics software, organizations can understand where inefficiencies and roadblocks lie between platforms and create best practices and policies to help guide end-users.
Evaluate Risk vs Utility
For organizations navigating the multiplatform ecosystem, serious consideration should take place for collaboration security tools to help monitor, measure, and manage collaboration security. These tools create a harmonious process for creating and implementing collaboration security policies by implementing a "trust by verify" model.
Develop Usage Policies & Best Practice Recommendations
Findings from both collaboration security and workplace analytics can be used to create policies to guide users on how to work together.
Implement Policy Management
Once policies are in place, it's a whole different equation to make sure they're not too restrictive or too open and to make sure the policies stay current in reflecting the evolving collaboration ecosystem.
Employ Monitoring Tools
IT Teams can help connect Slack and Microsoft Teams even better by utilizing monitoring software. Monitoring software will continue to evaluate if usage changes, if new platforms are entering the mix, if policies and best practices are ineffective or not being used, etc. It's also great for identifying if some meeting rooms are utilized more than others.
What’s Special About the Unify Square Solution?
Deeper Insights
Unlike single-vendor admin consoles from Microsoft or Zoom, PowerSuite drills deeper and broader – more data, actionable & prioritized insights, predictive analytics, and AI/ML to bring it all to life.
Benchmarking
PowerSuite’s Gartner-recognized benchmarking technology compares site to site, geo to geo, and platform to platform. Test and compare to ensure that your system is running at its highest capability.
Vendor Neutral
PowerSuite presents the unbiased truth regarding the performance of your collaboration and communications platforms. Need a vendor neutral analysis of what’s really happening with your environment? We can help.
Augmented by Cloud
Managed Services
PowerSuite goes beyond just software offering options for full, 24×7 Cloud-Managed Services. Our operations engineers use PowerSuite software to find and fix all of your issues.
Collaboration and Communications Focused
PowerSuite does not boil the infrastructure ocean – this industry-leading tool specializes exclusively in monitoring and troubleshooting collaboration and communications software app platforms.
Devices and
Room Systems
In addition to managing your Workstream Collaboration or UC platforms, we also monitor many mainstream IP Phones, headsets, and room systems as part of our PowerSuite solution.
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One Tool to Manage Them All
The unique PowerSuite technology provides an expansive single-pane view, spanning six different platforms from the top four industry-leading software vendors. Learn More.
Whether you’re using Microsoft Teams for conferencing or just for collaboration, we have a solution.
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Software & Services
Blow right past proactive and predictive support of complex platforms with a solution that accelerates end-user satisfaction and effectiveness.
Save hundreds of thousands of dollars by preempting phone system outages, identifying fraudulent usage of systems, and reducing errors.
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