Before beginning to connect the dots for multiple platforms, you need to start utilizing workplace analytics to check in with different teams to understand what they are using to get work done every day.

By implementing workplace analytics software, organizations can understand where inefficiencies and roadblocks lie between platforms and create best practices and policies to help guide end-users.

For organizations navigating the multiplatform ecosystem, serious consideration should take place for collaboration security tools to help monitor, measure, and manage collaboration security. These tools create a harmonious process for creating and implementing collaboration security policies by implementing a "trust by verify" model.

Findings from both collaboration security and workplace analytics can be used to create policies to guide users on how to work together.

Once policies are in place, it's a whole different equation to make sure they're not too restrictive or too open and to make sure the policies stay current in reflecting the evolving collaboration ecosystem.

IT Teams can help connect Slack and Microsoft Teams even better by utilizing monitoring software. Monitoring software will continue to evaluate if usage changes, if new platforms are entering the mix, if policies and best practices are ineffective or not being used, etc. It's also great for identifying if some meeting rooms are utilized more than others.