Skype for Business on premise reporting can sometimes be the less glamorous side of the cost equation. However, to correctly drive accountability and track ROI benefits, reporting is invaluable. While they do provide a set of standard Skype for Business reports that gives information on usage, call diagnostic information, and media quality information, these are based on the expansive data collected. They often lack the option to filter, highlighting the need for optimized Skype for Business reporting.

PowerSuite’s reporting solutions expose the right metrics, providing global visibility about the environment, and bench-marking within and across the enterprise so that IT can best allocate responsibilities, resources, and personnel.