Skype for Business on premise Reporting can sometimes be the less glamorous side of the cost equation. However, to correctly drive accountability and track ROI benefits, reporting is invaluable. Skype for Business generates vast amounts of data, tracking details of calls, and conferences. Buried here is priceless information that can improve planning, speed transformation, and pinpoint areas ripe for improvement.

While they do provide a set of standard reports that gives information on usage, call diagnostic information, and media quality information, these are based on the expansive data collected. These reports also, more often than not, lack the option to filter. This highlights the need for optimized Skype for Business reporting.

PowerSuite’s reporting solutions expose the right metrics, providing global visibility about the environment, and bench-marking within and across the enterprise so that IT can best allocate responsibilities, resources, and personnel.