Learn about New Unified Communication and Collaboration Platform Insights for 2021 from the survey results conducted by Unify Square.
These Skype for Business resources that we have assembled can be a great start to a better platform management. Here you can find links to our top Skype eBook and two of our best attended Webinars, along with lots of great blogs.
Plus a shameless plug for our PowerSuite software that creates a unified set of dashboards to surface actionable insights and help to monitor, report, analyze and manage Skype. Lastly, if you have plans to migrate from Skype to Microsoft Teams we have a service that can help with that too!
See How PowerSuite Elevates Your Skype For Business Platform. The software gives you a single management framework to allowing you to monitor several platforms, including Skype for Business Zoom, Slack, Microsoft Teams, and Workplace from Facebook.
Learn how PowerSuite, our industry-leading solution can improve your Skype for Business performance. Request a personalized demo, tailored for you.
Learn about New Unified Communication and Collaboration Platform Insights for 2021 from the survey results conducted by Unify Square.
Learn about illustrative scenarios powered by AI and ML, such as workspace recommendations, Risk and Sensitivity Monitoring Management.
The nature of work is rapidly changing. Remote employees, on-demand jobs, and freelancing highlight trends that are reshaping workplaces worldwide. What’s not changing, however, is the need to have meetings.
UC Today’s Rob Scott hosts Unify Square. Speakers include Alan Shen, VP of Consulting, Arun Raghavan, VP of Development and Dimitri Blondeel, VP of Managed Services. The following topics are
Which Platform is Right for You? With so much material on each individual platform, it can be difficult to separate the signal from the noise. We decided to bring the
Best Practices and Top FAQ’s for Migrating to Microsoft Teams Anyone looking to educate themselves on how to approach a Skype for Business to Teams migration will need patience, lots
Top 9 Best Practices for Unified Communications Monitoring Gartner just released its latest “Market Guide for UCaaS (unified communication as a service) Monitoring,” and Unify Square is thrilled to once again be named as one of the key
Top Arguments for Transitioning from Skype to Zoom As Skype for Business continues to age and creeps closer to end of life, many companies plan to shift to Microsoft Teams.
2020 Predictions for Workstream Collaboration and Unified Communications As 2019 comes to an end, it’s a good time to look ahead to prepare for what the next 12 months will
Tips for Managing Multiple Collaboration Platforms Watch this video on YouTube
Research Shows Device Management for UC and WSC Workloads is Tedious and Difficult This research reaffirmed issues that were first brought to light in the first version of this survey,
The Collaboration Management and Security Suite, PowerSuite™, Now Supports Slack, Zoom, and Workplace from Facebook In our pursuit to continue to enable outstanding experiences for enterprise meetings, chats, and calls,
Collaboration and communication are changing just as fast as the workplace with rapid digital transformation. Watch this video on YouTube
The industry’s leading UC and Collaboration managed service features multiple global operations centers, 24/7 operations engineer coverage, and the choice of six different platforms for support. A focused and experienced
How This Food Giant Transitioned 180,000 Worldwide Users to Skype for Business
Unify Square provides software and managed services to assist IT in monitoring, securing, and managing the market’s top UC and collaboration application platform deployments. IT can monitor usage for platforms
Microsoft Relies on PowerSuite for End-to-End Visibility Across Worldwide Skype for Business Network To develop, deliver and support its vast array of enterprise-class products and services, Microsoft IT must provide
How We Transformed the Communication & Collaboration Ecosystem For This Enterprise CPG Company One of the world’s largest consumer packaged goods (CPG) companies set out to modernize their communications system
The Business Case for Collaboration and Communications Platform Management Tools By utilizing management tools for your workstream collaboration (WSC) and unified communications (UC) platforms, you can reduce implementation costs by
Discover the Essential Steps for Quality of Experience Before, During, and After Your Communications Deployment Watch this video on YouTube
What is the Capacity and Capability of Your Network? Watch this video on YouTube
Taking the Guesswork out of User Experience Success Watch this video on YouTube
Using ‘Real’ Machine Learning and Artificial Intelligence in Unified Communications Watch this video on YouTube
Inventory Nightmare or UC System Health Difference Maker? Watch this video on YouTube
The When, How, and Why of An Enterprise Transformation to Microsoft Teams Watch this video on YouTube
How Management Tools Reduce Opex Costs and Provide Benefits Across the Board Watch this video on YouTube
Watch this video on YouTube
4 ½ Benchmarking Secrets from a Gartner Cool Vendor Watch this video on YouTube
How IT Can Solve for Maximum ROI and Efficiency when using Skype for Business.
While support for SfB will continue, and no end-of-life date exists for Skype for Business Online, Microsoft is heavily pushing Microsoft Teams
Learn how PowerSuite’s in-call quality monitoring can help IT teams resolve issues in real time rather than waiting until after the call has concluded.
A new feature in our popular PowerSuite Help Desk solution: users are now capable of viewing the information of “in-flight” calls and their analytics throughout the life of the call.
Evaluating the current state of unified communications based on past predictions – including what we got right, wrong and where the jury is still out
Learn about internal and external Collective Intelligence Benchmarking and how your organization can benefit from cloud-service benchmarking.
Device management is one of the toughest obstacles for IT teams – here’s how to reduce time spent monitoring, configuring, and managing UC devices
Learn how PowerSuite now supports the workstream collaboration app, Microsoft Teams, including all of the new functionality available.
In a case study with Knight Frank, Unify Square explores the benefits of using third-party monitoring tools for UC systems to go beyond device management
Skype for Business Reporting Key to Success The challenge of monitoring and trying to stay ahead of Skype for Business call quality issues relating to key executives and VIPs has
When Moving to Microsoft Teams from Skype for Business, organizations need to expect several key changes as part of the (slow, but) inevitable move to Teams
Are there certain VIP users that you wish you could receive a more diligent, ever-present monitoring spotlight? Unify Square’s tracking dashboard enables you to create groups of users and oversee
Easily manage both IP Phones and UC Headsets with PowerSuite’s Device Management solution. Unify Square’s cross-platform and multi-hardware vendor device management solution provides monitoring and troubleshooting, so you don’t have
This operations hub for IT leverages machine learning to detect UC and collaboration platform anomalies in order to highlight actionable insights. Your IT team will be able to be instantly
UC Monitoring and Management Take the Guess Work out of User Experience for Conference Calls When end-users and teams speak about conference calls, it’s very rarely a positive conversation
PowerSuite for Microsoft Teams Collaboration Analytics Many forward-thinking companies have started to pilot and/or roll out Microsoft Teams in conjunction with Skype for Business. This action, in turn, has
The nexus of PowerSuite has historically been related to calls and conferences. With the advent of Microsoft Teams, PowerSuite now extends its reporting and analytics across to core collaboration related
Focusing on the end user experience and the last mile of the UC transmission underscores the importance of the actual UC endpoint device being used
Is AI really any different than machine learning in UC? A buzzword isn’t necessarily a negative unless you are trying to be specific and descriptive.
Self-Learning Unified Communications Monitoring Software Given all the current Microsoft, Google and Amazon buzz around Artificial Intelligence, it’s easy to lose sight of the crawl, walk, run path which
How to Ensure ROI on Your UC Investment? As the CIO of a major Fortune 500 global company, you sign a check and convert your entire worldwide communications infrastructure
Managing multiple devices and communication platforms at a time can be challenging and confusing. Simplify it with our PowerSuite device management solution for Microsoft Teams, Zoom, and Skype for Business.
It can be difficult to know and understand your return on investment for collaboration platforms like Microsoft Teams, Slack, Zoom, and Skype for Business. Our usage and adoption solution works
Microsoft Teams vs Skype for Business: 7 Key Focus Areas Why is it worth considering Microsoft Teams vs Skype for Business? Microsoft Teams is catching on in large enterprise
Poor User Satisfaction? No Problem! One of the #1 IT issues involving poor UC user experience revolves around poor user satisfaction. Users who simply “give up” on UC and
Companies can be extremely successful when it comes to operating their unified communication platforms, but the end user remains unhappy. How can we change the service boundary to allow for
We recognize the value of user satisfaction when it comes to your unified communication and collaboration platforms. With our Microsoft Teams and Skype for Business user satisfaction tracking, your IT
PowerSuite IM Surveys and Notifications solution proactively notify and survey targeted Skype for Business and Microsoft Teams groups to track user information and gauge business needs. Improve unified communications management
Who doesn’t want a better performing unified communication and workstream collaboration platform? Especially when you are managing multiple applications at the same time. Enhance your unified communications and workstream collaboration
A UC system is not a “set it and forget it” platform. Continuous monitoring and troubleshooting is required and even then, call quality and availability issues are often either overlooked
PowerSuite’s Executive Dashboard provides a Top-line ROI snapshot. The PowerSuite Executive Dashboard solution is the ideal place to visualize the full Skype for Business ROI and adoption profile of your
Five Unified Communications and Collaboration Industry Shifts We’re Looking Out for in 2018. The Unified Communications and Collaboration (UCC) space (or the “Intelligent Communications’ market, if you prefer to
PowerSuite’s unique synthetic transaction-based technology provides service availability monitoring through mimicking end-user scenarios – strengthening the performance of Microsoft Teams, Zoom, and Skype for Business deployments. When incidents happen, troubleshooting
Solution: PowerSuite Synthetic Transactions. Skype for Business and Microsoft Teams will often report “healthy” with traditional tools, yet undetected issues can be ruining your system. The PowerSuite Monitoring Dashboard
Most organizations have already made the shift to Microsoft Teams or Skype for Business. But just because it has been deployed and adopted doesn’t mean service and management can be
CEO, John Case, introduces the world of Unify Square. We are a Software and Cloud Managed Services company that powers the world’s largest Skype for Business and Microsoft Teams deployments.
PowerSuite Operations Dashboard- Everything you need for UC Success. Unify Square’s software solution offers an all encompassed PowerSuite Operations Dashboard. There is nothing more complicated than troubleshooting a Skype
3 KPI’s to Track your Skype for Business Service Health. Do you know your Skype for Business Service Health? The Unify Square PowerSuite philosophy revolves around the idea that
Deploying a new collaboration platform for your company is difficult and if done incorrectly, may have serious consequences for your end-users. We discuss how to organize and expedite your Microsoft
Unify Square’s industry-leading PowerSuite Benchmarking assists in comparing Skype for Business Analytics and Microsoft Teams deployment metrics. Benchmarking allows IT staffs to identify actions necessary for growth and network assessment.
PowerSuite’s unique Service Health dashboard helps you visualize core KPIs across Skype for Business and Microsoft Teams. We show you how you’re doing against industry standards in areas like user
Troubleshooting the unique issues associated with an end-user problem can be time-consuming and complex for the typical IT Help Desk support person. Using the PowerSuite HelpDesk dashboard, however, IT Support
The award winning and market leading Skype for Business operations software, PowerSuite™, is often lauded for the way that it helps large enterprises improve call quality, reduce their poor call
In late December while most people were busy identifying their New Years’ resolutions, the Unify Square Development team knew that there was one key resolution which they would NOT have
What better place to inquire about Skype for Business and Unified Communications than at a Microsoft conference filled with both Microsoft end-users as well as IT professionals? In addition to
You’ve made the investment in Skype for Business, but you can’t stop there. In order to achieve your maximum UC ROI and correctly drive accountability within the organization, Skype for
Executives Share Real-World Challenges and new Skype Operations Framework Aligned Solutions for Managing Skype for Business at Premier Industry Event Bellevue, WA – September 22, 2016 – Unify Square, the
Today, Unify Square secured $3.92 million in funding, bringing its total amount raised to $33.09 million. This net new capital infusion will be used to continue growth and expansion of
The results are in! Unify Square and Osterman Research have issued the results of a recent survey which has uncovered trends in the deployment of the Skype for Business mobile
Given the long Unify Square history of Skype for Business deployment, monitoring and management, we’ve seen countless examples of how UC system problems can negatively impact usage and adoption. For end
There are many things to consider when embarking on a Skype for Business deployment project—infrastructure, network architecture, device management, and IT bandwidth, just to name a few. But something that
The use of unified communications (UC) in the enterprise has grown significantly over the last few years, and is predicted to gain momentum in 2016 with a 10-15% growth rate.
Things have been so busy in this new quarter that we’ve almost forgotten to take time to highlight some of the key wins and successes from the quarter gone by.
At Enterprise Connect 2016, Microsoft announced plans to add Skype for Business (SfB) management, reporting, and analytics tools to the Office 365 Admin portal. These tools will enable IT admins
PowerSuite, an integrated Skype for Business operations solutions software suite, was selected as one of the winners of TMC’s 2016 Unified Communications Product of the Year! This award honors the
Most enterprises lack the bandwidth and expertise to manage Skype for Business (SfB) deployments on their own and are required to invest in additional personnel for full-time monitoring and troubleshooting.
The concept of yin and yang describes how contrary forces are, in reality, complementary. The flexibility and versatility that makes unified communications (UC) powerful also makes deployments complex and difficult
It just got a whole lot easier to make a choice regarding which Microsoft partner solution to use to help monitor and manage your complete Skype for Business environment. In
Congratulations are in order! “PowerProv,” now known as two PowerSuite solutions, Phone Number Management and Provisioning and Policy Compliance Management, was announced by TMC as a winner of the 2015
Microsoft Teams and Skype for Business in the cloud is “serious business”, and Unfiy Square knows what’s up. We help unlock greater ROI and end-user satisfaction by providing the most
By Sonu Aggarwal, CEO of Unify Square Remember the old Tom Hanks movie, Big? The plot had the young star wishing desperately to be a grown up so could finally
PowerProv is one of Unify Square’s most recent product innovations and now there’s an award to prove its Skype for Business administrative power. We heard from many of our customers
We’re excited to announce a webinar with our colleagues at Jabra! We’re teaming up to bring you the latest CYOD (Choose Your Own Device) trends and what you need to make
Along with all the details of provisioning users in a Skype for Business/Lync environment, policy compliance is one of those moving targets that keeps IT folks needing the latest regulations.
Today Unify Square announced our newest software solution helping solve the day-in, day-out provisioning challenge associated with Microsoft Lync and Skype for Business. Every day, users across the business are
Today we announced our Series B funding round and a deeper partnership with Microsoft as we accelerate our solutions and services for Skype for Business and Microsoft Lync. The $8.2m
As we wrap up 2014 and head into the New Year, we thought this would be a great opportunity to reflect on lessons learned, trends and observations, as well as
Leading Unified Communications Enabler Offers New Services Solution to Accelerate User Adoption of Microsoft Lync with Enterprise Voice in Large Scale Enterprise Environments Unify Square, a leading provider of Unified
Written by Sonu Aggarwal, CEO, Unify Square Yesterday marked a significant milestone of Microsoft’s journey into what they call universal communications. This is a very natural motion of connecting collaboration
Every Lync deployment goes through a typical lifecycle: IM and presence sneaks its way throughout the business and then conferencing brings about fast ROI, then Enterprise Voice goes into a
Don`t wait and get in contact to learn how PowerSuite can help you to manage collaboration and communications platforms.