Skype for Business Resource Center

The Tools that Every IT Administrator Can Utilize for a Smooth Integration of Skype for Business ​

Whether you’re managing Skype for Business online or on-premises, discovering the root cause of poor calls across a mountain of data is difficult. This is especially concerning when two-thirds of companies rolling out Skype for Business cite user satisfaction concerns as the most important factor preventing strong adoption.

Where do you focus first?   These Skype for Business resources that we have assembled can we a great start.   Here you can find links to our top Skype eBook and two of our best attended Webinars, along with lots of great blogs.  Plus a shameless plug for our PowerSuite software that creates a unified set of dashboards to surface actionable insights and help to monitor, report, analyze and manage Skype.   Lastly, if you have plans to migrate from Skype to Microsoft Teams we have a service that can help with that too! 

Top Resources Catered for You

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Skype for Business Blogs & Other Assets

Blogs

Zoom vs Skype for Business

How to Select the Right Video Conferencing Platform The video conferencing dance has slowly become a major part of the daily user work cadence in most organizations. As more and

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Data Sheets

Network Assessment Services Datasheet

Industry-leading UC assessment services that focus on signal strength, same channel overlap, NMOS degradation, and connected access points. Get additional details by clicking the datasheet below.

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Data Sheets

Device Management Datasheet

Intelligent device management with integrated performance and operations solutions software suite, PowerSuite. Get additional details by clicking the datasheet below.

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Data Sheets

PowerSuite Datasheet

PowerSuite™: Your one tool to monitor, analyze and secure collaboration & communications environments. Get additional details by downloaded this datasheet.

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Videos

Cloud Managed Services | PowerSuite™

PowerSuite™ combines software, certified operations engineers, and processes to create the industry’s leading managed service for collaboration and communications platforms. PowerSuite Cloud-Managed Services exists to assist IT in offering business

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Whitepapers

2017 UC Device Management Report

The Need to Improve Enterprise Endpoint Monitoring and Control This 2017 survey, conducted in partnership with Osterman Research, revealed that enterprises are not adequately addressing key Unified Communications issues relating

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Case Studies

Knight Frank Chooses PowerSuite™

Why Knight Frank Switched to PowerSuite to Transform 5,500 Microsoft Teams and SfB Users With limited resources dedicated to voice service and quality for 5,500 Microsoft Teams and SfB users,

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Slack collaboration
Webinars

Why Quality of Experience is Critical

Discover the Essential Steps for Quality of Experience Before, During, and After Your Communications Deployment The Holy Grail of UC with Arkadin Deploying and managing a unified communications solution can

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Videos

In-Call Update | PowerSuite

Using PowerSuite by Unify Square, the PowerSuite Help Desk solution can now view information for in-flight calls to see historical information during the life of the call. This powerful feature

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Videos

Jabra Firmware | PowerSuite™

PowerSuite’s Device Management solution is the industry-leading single pane of glass device management solution which provides full monitoring, management and troubleshooting for both IP Phones and UC headsets. This newest

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Videos

White Glove Services | PowerSuite™

Our experts analyze your telemetry and provide customized, data-driven, continuous service improvement recommendations. Armed with this information from our White Glove Services, you can then decide how to fine-tune your

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Videos

User Satisfaction Solution | PowerSuite™

Maximize Skype for Business and Microsoft Teams user satisfaction. Track Skype for Business and Microsoft Teams user satisfaction through customizable surveys and communication quality trend breakdowns. Strategically compiled feedback allows

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Videos

Call Explorer Solution | PowerSuite™

PowerSuite’s Call Explorer Solution provides a drill down into detailed call records by exploring relevant SDN data. Call Explorer provides both prepackaged reports and customizable queries without any complex code.

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Videos

Introducing Unify Square

CEO, John Case, introduces the world of Unify Square. We are a Software and Cloud Managed Services company that powers the world’s largest Microsoft Skype for Business and Teams deployments.

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Videos

Unify Square | Introduction

Learn the basics about the Unified Communications software+ services for Skype for Business and Teams, which Unify Square delivers to the world’s largest enterprise companies.

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Videos

Operations Dashboard | PowerSuite™

PowerSuite’s Operations Dashboard provides you the ability to properly prioritize systemic issues, which are causing poor call quality across your organization, based on prescriptive guidance.

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slack competitors
Videos

Benchmarking Solution | PowerSuite™

Ever wonder how you size up to your competitors? PowerSuite’s Benchmarking Solution allows you to compare your own collaboration and communications platform KPIs with anonymized averages of other PowerSuite customers.

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Videos

Help Desk Solution | PowerSuite™

Microsoft Help Desk solution reduces troubleshooting time, closes more tickets, and improves end-user satisfaction by monitoring your collaboration and communications platforms with actionable and prescriptive guidance regarding various usage and

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Videos

Hello There, We’re Unify Square…

Microsoft Skype for Business in the cloud is “serious business”, and Unify Square knows what’s up. We help unlock greater ROI and end-user satisfaction by providing the most comprehensive software,

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