Skype for Business Resource Center

Device management is one of the toughest obstacles for IT teams – here’s how to reduce time spent monitoring, configuring, and managing UC devices

Skype for Business Reporting Key to Success The challenge of monitoring and trying to stay ahead of Skype for Business call quality issues relating to key executives and VIPs has

Not sure whether to upgrade to the Skype for Business Server 2019? Be prepared for a loss of features and a focus on getting you to Microsoft Teams.

UC is complex, so we put together our collective Unify Square learnings in the form of the 10 Commandments of Business Success with UC

Focusing on the end user experience and the last mile of the UC transmission underscores the importance of the actual UC endpoint device being used

Is AI really any different than machine learning in UC? A buzzword isn’t necessarily a negative unless you are trying to be specific and descriptive.

  Self-Learning Unified Communications Monitoring Software Given all the current Microsoft, Google and Amazon buzz around Artificial Intelligence, it’s easy to lose sight of the crawl, walk, run path which

  Exploring the Present and Future of PowerSuite Device Management  If you haven’t already noticed from some of our recent blog posts, as well as the launch of our new

  Industry Leading PowerSuite Skype for Business Monitoring Geo-Filtering Functionality Geo mapping software is an enabling technology – it takes any business data with a location element (which most data

  Managing a Successful UC deployment from the Devices backwards.  The “old school” approach to a well-managed UC system was all about strong Skype for Business monitoring to guarantee that

  The Key to Skype for Business Success: UC Performance Monitoring Solutions Investing in unified communications software can be a big step for companies, and continuing to monitor them can

  Is your UC Platform affecting your UC Service? A smoothly operating unified communications (UC) service platform is not always an effective indicator of UC success. In fact, your IT

  PowerSuite’s Executive Dashboard provides a Top-line ROI snapshot. The PowerSuite Executive Dashboard solution is the ideal place to visualize the full Skype for Business ROI and adoption profile of your

  Solution: PowerSuite Synthetic Transactions. Skype for Business and Microsoft Teams will often report “healthy” with traditional tools, yet undetected issues can be ruining your system.  The PowerSuite Monitoring Dashboard

  PowerSuite Call Explorer- Your In-House Doctor for UC Diagnostics and Reporting. Looking for a flexible way to visualize key data and patterns in your UC network? The Call Explorer

  How does your Skype for Business Deployment Compare? Unify Square’s PowerSuite Benchmarking solution provides IT with an industry-leading innovation which can potentially transform your Skype for Business UC deployment experience.

  PowerSuite Operations Dashboard- Everything you need for UC Success. Unify Square’s software solution offers an all encompassed PowerSuite Operations Dashboard. There is nothing more complicated than troubleshooting a Skype

  3 KPI’s to Track your Skype for Business Service Health. Do you know your Skype for Business Service Health? The Unify Square PowerSuite philosophy revolves around the idea that

  “Bad” Skype for Business or Teams call? Help Desk can relieve the burden! One of the most common Skype for Business complaints from end-users involves the report of a “bad

  A New Powerful Combination  PowerSuite™ has long supported Microsoft’s SDN technology allowing it to provide real-time monitoring of in-progress conferences and calls. There still remain some unique scenarios, however,

  Big Changes in 2017 Growth  June brought big change and great excitement to Unify Square with the appointment of John Case as CEO.  One of John’s immediate priorities was

Question: What do you get when you combine Skype for Business, a relatively new Skype for Business enterprise voice customer and Unify Square? Answer: A world class unified communications system

The award winning and market leading Skype for Business operations software, PowerSuite™, is often lauded for the way that it helps large enterprises improve call quality, reduce their poor call

In late December while most people were busy identifying their New Years’ resolutions, the Unify Square Development team knew that there was one key resolution which they would NOT have

What better place to inquire about Skype for Business and Unified Communications than at a Microsoft conference filled with both Microsoft end-users as well as IT professionals? In addition to

You’ve made the investment in Skype for Business, but you can’t stop there. In order to achieve your maximum UC ROI and correctly drive accountability within the organization, Skype for

Executives Share Real-World Challenges and new Skype Operations Framework Aligned Solutions for Managing Skype for Business at Premier Industry Event Bellevue, WA – September 22, 2016 – Unify Square, the

Over a year ago, on the eve of Microsoft’s Ignite 2015, Lync evolved to become Skype for Business (SfB). Since then, Microsoft has delivered on several productivity and platform fronts

Today, Unify Square secured $3.92 million in funding, bringing its total amount raised to $33.09 million. This net new capital infusion will be used to continue growth and expansion of

The results are in! Unify Square and Osterman Research have issued the results of a recent survey which has uncovered trends in the deployment of the Skype for Business mobile

Given the long Unify Square history of Skype for Business deployment, monitoring and management, we’ve seen countless examples of how UC system problems can negatively impact usage and adoption. For end

There are many things to consider when embarking on a Skype for Business deployment project—infrastructure, network architecture, device management, and IT bandwidth, just to name a few. But something that

The use of unified communications (UC) in the enterprise has grown significantly over the last few years, and is predicted to gain momentum in 2016 with a 10-15% growth rate.

Things have been so busy in this new quarter that we’ve almost forgotten to take time to highlight some of the key wins and successes from the quarter gone by.

At Enterprise Connect 2016, Microsoft announced plans to add Skype for Business (SfB) management, reporting, and analytics tools to the Office 365 Admin portal. These tools will enable IT admins

PowerSuite, an integrated Skype for Business operations solutions software suite, was selected as one of the winners of TMC’s 2016 Unified Communications Product of the Year! This award honors the

Most enterprises lack the bandwidth and expertise to manage Skype for Business (SfB) deployments on their own and are required to invest in additional personnel for full-time monitoring and troubleshooting.

The concept of yin and yang describes how contrary forces are, in reality, complementary. The flexibility and versatility that makes unified communications (UC) powerful also makes deployments complex and difficult

It just got a whole lot easier to make a choice regarding which Microsoft partner solution to use to help monitor and manage your complete Skype for Business environment. In

Congratulations are in order! “PowerProv,” now known as two PowerSuite solutions, Phone Number Management and Provisioning and Policy Compliance Management, was announced by TMC as a winner of the 2015

By Sonu Aggarwal, CEO of Unify Square Remember the old Tom Hanks movie, Big? The plot had the young star wishing desperately to be a grown up so could finally

PowerProv is one of Unify Square’s most recent product innovations and now there’s an award to prove its Skype for Business administrative power. We heard from many of our customers

Andreas Strebel is the Senior Program Manager at Unify Square for PowerProv, an end-to-end fully automated provisioning tool for (Microsoft) Skype for Business & Lync. Andreas took some time to

Arun Raghavan is the VP of Product Development at Unify Square. He and his team are responsible for the recent delivery of PowerProv, an end-to-end fully automated provisioning tool for

We’re excited to announce a webinar with our colleagues at Jabra! We’re teaming up to bring you the latest CYOD (Choose Your Own Device) trends and what you need to make

Along with all the details of provisioning users in a Skype for Business/Lync environment, policy compliance is one of those moving targets that keeps IT folks needing the latest regulations.

Today Unify Square announced our newest software solution helping solve the day-in, day-out provisioning challenge associated with Microsoft Lync and Skype for Business. Every day, users across the business are

Today at Enterprise Connect 2015, our friends over at Microsoft have made several announcements about the new Skype for Business including information on the new end-user client. As part of

Today we announced our Series B funding round and a deeper partnership with Microsoft as we accelerate our solutions and services for Skype for Business and Microsoft Lync. The $8.2m

As we wrap up 2014 and head into the New Year, we thought this would be a great opportunity to reflect on lessons learned, trends and observations, as well as

Leading Unified Communications Enabler Offers New Services Solution to Accelerate User Adoption of Microsoft Lync with Enterprise Voice in Large Scale Enterprise Environments Unify Square, a leading provider of Unified

Written by Sonu Aggarwal, CEO, Unify Square Yesterday marked a significant milestone of Microsoft’s journey into what they call universal communications. This is a very natural motion of connecting collaboration

Every Lync deployment goes through a typical lifecycle: IM and presence sneaks its way throughout the business and then conferencing brings about fast ROI, then Enterprise Voice goes into a