Zoom Video & Zoom Phone Monitoring

Lack of availability and poor quality in your Zoom deployment leads to end user frustration and decreased productivity. PowerSuite’s Zoom video and Zoom phone monitoring provides the complete oversight needed to keep Zoom and other platforms running at peak performance.

Make it easier and more cost-effective to manage and secure Zoom room systems while improving and streamlining the way people are communicating and collaborating today.

Zoom Monitoring is Table Stakes

Zoom video and Zoom phone monitoring is more than just observing platform usage by end users and availability issues. The table stakes need is having the ability to proactively identify issues and then being able to jump to a system fix before users have a chance to even notice.

The tracking of quality and availability over time is the main purpose of Zoom video and Zoom phone monitoring, especially with Zoom Room systems. When organizations rely on these configurations to perform actions like meetings and calls, catching these problems quickly is crucial.

Identify Zoom Video & Zoom Phone Problems

PowerSuite makes IT Happy; Zoom makes the users happy

  • Complex deployments

    Organizations that don't take proper care in planning their rollout, without the right tools, may experience frustrated end users

  • New challenges

    Since Zoom is even younger than other mature platforms, challenges of running it at large scales are still emerging

  • Its not that simple

    Although Zoom is user-friendly, many issues can arise that interfere with call quality, meeting connectivity, and more

PowerSuite enables efficient Zoom video and Zoom phone monitoring through actionable insights. Zoom analytics is also simplified through dashboards that allow for quick issue detection and resolution, big data parsing, and measuring the overall success of the platform for your organization.

Navigating Zoom at Enterprise Scale

Tips and tricks for success with Zoom at enterprise scale

Our Zoom Video and Zoom Phone Monitoring Solutions

  • Zoom Room Support
  • Problem Management
  • Executive Support
  • Enterprise-Ready Usage and Adoption

From small huddle rooms to oversize conference rooms, proactive call quality management is essential. A problem with a room system affects more end-users than any other endpoint, so PowerSuite allows you to create custom views to proactively manage these experiences.

PowerSuite prioritizes issues affecting Zoom, using advanced Anomaly Detection to discover problems before they affect end-user experience. This intuitive system allows IT to assign and track remediation efforts.

Proactively track the conferencing experiences of executives or other VIPs in a centralized dashboard. This allows for preemptive troubleshooting to understand who on the call is creating the poor experience, and how best to address and resolve the issue. The dashboard also enables a direct drill-down into the PowerSuite Help Desk dashboard for further troubleshooting.

PowerSuite provides detailed analytics for Zoom. Track trends in usage over easily selectable time windows and determine the impact of adoption interventions.

The Complete Zoom Experience

Zoom Monitoring

Receive actionable insights as PowerSuite tracks Zoom quality and availability over time

Zoom Management

Proactively prioritize and quickly resolve critical issues affecting end-users.

Zoom Analytics

Get detailed analytics as PowerSuite tracks usage and adoption organization-wide

PowerSuite’s unique single pane of glass allows organizations to easily monitor hybrid platform scenarios. Directly compare your usage and call quality on Zoom across multiple platforms like Skype for Business, Microsoft Teams and Slack. This helps your organization see which is being used most and where to invest further.

The tool will show whether issues are affecting all platforms such as network performance or unoptimized device usage. It lets you see not just Zoom video and Zoom phone analytics, but analytics across the other collaboration and communications platforms in use by your organization.

Workplace Collaboration

PowerSuite Cloud Managed Services (CMS) were made to mainline the Unify Square unified communications expertise and bandwidth directly to your IT team. Working through the cloud, issues can be resolved quickly and remotely before end-users even notice.

PowerSuite, which includes industry-leading Zoom Monitoring software, already offers powerful tools like actionable insights, blind-spot visualization, and innovative benchmarking. However, having CMS complements these features by adding on 24/7 administration and maintenance as well as proactive issue management. CMS is your remote IT services team.

See what PowerSuite can do for you

Give Zoom the extra push it needs to meet your organization’s every need with ease.  Secure communication with PowerSuite for Room Systems and manage across all your platforms with the single pane view.

Shopping Basket