UC&C Provider Enhances Quality of Experience in Skype for Business Offering Through Addition of PowerSuite™
PARIS and BELLEVUE, Wash. – August 30, 2017 – Arkadin, an NTT Communications company, and one of the largest and fastest growing providers of Unified Communications and Collaboration services, and Unify Square, the leading provider of software and 24×7 cloud managed services for Skype for Business, today announced the two companies have entered into a partnership to further accelerate global adoption of Skype for Business. Arkadin Total Connect Enterprise, a set of business applications and services designed around hybrid deployments of Skype for Business across Microsoft Office 365 and Arkadin’s global private cloud, will now integrate Unify Square’s PowerSuite to become the first UCaaS provider to put Skype for Business users’ quality of experience at the heart of the platform. Arkadin will also extend this offering to on-premise Skype for Business deployments by harnessing the same global platforms with PowerSuite software and cloud managed services.
“Over the past year, the Unified Communications and Collaboration market has seen a myriad of new product and service offerings. Quality of experience for the end user remains the cornerstone of a successful Unified Communications deployment in the enterprise world. Embedding PowerSuite into our platforms further elevates our focus on delivering, and maintaining, a superior user experience,” said Christophe Reyes, Managing Director Unified Communications Service Line for Arkadin. “Unify Square’s exceptional monitoring and optimization of Skype for Business will ensure our users stay at the heart of our partnership. Arkadin is proud to now integrate and resell PowerSuite’s software and cloud managed services.”
“Unify Square is experiencing accelerated innovation and growth like never before,” said John Case, CEO for Unify Square. “Joining forces with Arkadin will help us to further capitalize and accelerate our market potential, while continuing to deliver unparalleled service to all of our customers.”
Arkadin is one of the largest and fastest growing Unified Communications and Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enables enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. Over 50,000 customers spanning the largest global enterprises to small businesses are supported locally in 19 languages through our network of 56 operations centers in 33 countries.