Consulting Services

Getting ready to dive into new platforms for workstream collaboration? Our unified communications experts have been busy developing their skillsets to cover the workstream collaboration arena so that you don’t have to. Our consulting services will help you optimize your deployments for both unified communications and workstream collaboration – helping you deliver a significant boost in ROI and user satisfaction.

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Workstream collaboration platforms have brought an increase in expectations for productivity gains and always-on reliability. IT teams are now responsible for planning, deploying, and maintaining a multifaceted stack of unified communications and workstream collaboration platforms.

Our certified consultants can help enable outstanding experiences for enterprise meetings, chats, and calls by giving you the technical expertise needed to establish and optimize your WSC and UC platforms. Download the data sheet to see an overview of consulting services we can offer you.

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IT’s Next Big Headache: Collaboration Security

With the introduction of collaboration to your communications stack, there are many additional considerations IT needs to keep in mind. With increased collaboration and visibility, it’s important to reduce risk of security exposures from employees and guests.

Consulting Services

With SfB-Online going End of Life (EOL) in July of 2021 and Skype for Business Server 2015 and 2019 having their mainstream support EOL’ing in 2020 and 2023 respectively, it’s quite possible that Microsoft is signaling to organizations that it’s time to migrate to Teams. The intricacies of such a migration go far beyond the 5 different migration methods that Microsoft has outlined and are also arguably even more complicated than an initial migration form an old school PBX to Skype for Business.

Our experienced consultants will create a migration plan and lead you through all the implementation steps, encompassing areas such as voice integration, Direct Routing, DID porting, video room integration, conferencing migration, SfB/Teams interoperability, security, network readiness, workstream collaboration, and monitoring/reporting and management details.

With the introduction of collaboration to your communications stack, there are many additional considerations IT teams need to keep in mind. With increased collaboration and visibility, it’s important to reduce risk exposure.

The Collaboration Security RightTrack™ offered by Unify Square focuses on managing the balance between collaboration and security for organizations using Microsoft Teams, Slack, and Workplace by Facebook. To do this, our consultants help teams create a collaboration information map that will lead to a living policy model for stakeholders to be aware of without limiting the productivity benefits of workstream collaboration applications.

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In order to better optimize an existing deployment or to help de-risk the rollout and coexistence of a hybrid deployment of Microsoft Teams and Skype for Business, Unify Square offers a UC HealthCheck service. This service focuses on customers’ existing system, and helps with adherence to industry and Unify Square best practices.

The Health Check has been designed to highlight any inefficiencies or issues in a deployment, as well as flagging any potential blocks to long-term goals that may occur during upgrades or migrations.

No matter the level of expertise for Microsoft Teams, Zoom, Skype for Business, or Office 365, it can still be difficult to plot the optimal course forward. Our certified consultants will assess your current voice-specific situation and business goals, then apply industry and Unify Square best practices to develop a customized, ready-for-execution approach unique to your environment.

Networks must be regularly optimized for collaboration and communications systems, and an assessment can help you prepare to align with your cloud service provider’s recommendations. Traditional corporate WANs route traffic back to headquarter data centers, which can create long delays, decreasing video and voice quality for systems like Microsoft Teams and Skype for Business.

As part of an overall Network Readiness Service conducts a WAN and Wi-Fi network assessment for on-premises, hybrid, and cloud environments; tests for signal strength; same channel overlap; NMOS degradation; and connected access points. Our consultants provide network recommendations, customizable survey locations, and reporting and analytics to help ensure your team is ready for business success with your system deployment.

When it comes time to migrate sites and subsidiaries to a new platform, it can be difficult for IT to juggle the pressure and complexity tied to a tight timeline and budget. The Site Transformation Accelerator (STA) service is a proven programmatic process which handles site-by-site transformations from a legacy system to the Microsoft Teams or Skype for Business phone system by setting up either Cloud PBX or on-premises Skype for Business servers in enterprises across the globe.

STA is designed to help IT rapidly transform multiple sites simultaneously, while supporting end users and technology systems with optimum performance. By adding PowerSuite into the mix, data collection and tracking capabilities provide you with 24×7 expert support to help further automate and stabilize the deployment process.

At Unify Square, we understand that your needs may not fit neatly into any one of our above packaged services. With Bespoke Consulting, our certified experts can create a customized service to help you tackle any challenge – whether it’s to plan, deploy, adopt, operate, evolve, or even upgrade your existing collaboration software, we’ve got a team that can help.

By leveraging our outside expertise to help assess your collaboration roadmap, you’ll be able to excel across the board: strategy and design, implementation and deployment, user experience, or even analytics and operations. Unify Square’s consulting services provide health and stability insurance, scalable operational efficiency, improved end user adoption, and significant cost savings.

The unique PowerSuite technology provides an expansive single pane view, spanning over six different application platforms from four different industry-leading software vendors.  View all platforms.

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It doesn’t matter if you have just made the decision to deploy Microsoft Teams, Zoom, Slack or any number of collaborations and communications you will almost certainly need assistance and expertise to help you. Either way our expert consulting services offer you the technical experience to establish and optimize your platforms across your organization.  It doesn’t matter if you are deploying on-premise, in the cloud, or a hybrid solution our consultants can help.
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