Challenge: Rapid deployment is often antithetical to careful policy management.
- Security issues around guest access or over-permissioned users create major blind spots.
- The increasing size of the environment introduces additional risk surface area.
PowerSuite identifies collaboration security anomalies and alerts IT to top problem areas. A unique monitor, measure, manage approach allows IT to balance risk with end-user productivity.
Challenge: While most remote employees rapidly adopt workstream collaboration platforms like Microsoft Teams, there are always outliers who struggle with this new technology.
- How do you identify end-users who are excluded from the vital information exchanged via workstream collaboration?
- How do you address their ongoing issues to reconnect them?
PowerSuite’s advanced adoption metrics identify individuals, teams, or departments with low usage. To aid struggling users, PowerSuite’s Help Desk allows IT to view recent experiences of individual workers.
Challenge: Creating new teams or channels is easy. However, after they’ve served their purpose, few end-users think to delete or archive them. With deployments rapidly increasing in size, the number of workspaces balloons until it’s out of control.
- Inactive teams and channels pose a security risk, as the content remains accessible.
- Usability issues arise as end-users struggle to find the appropriate teams and channels.
PowerSuite identifies inactive workspaces for rapid IT remediation and alerts IT when the number of inactive workspaces reaches a problematic threshold.
