Pre Covid-19 statistics showed over 70% of professionals conducted remote meetings or worked from home (WFH) for at least one day each week. However, in the wake of Covid-19, whole companies are working from home, and they’re doing so 100% of the time.
Learn more about what Unify Square and our PowerSuite software and managed services are doing to empower enterprise IT to manage complex work-from-home scenarios.
Unify Square offers FREE PowerSuite for Healthcare, Education and Government Institutions. The software will give your IT admins complete visibility into Skype for Business, Microsoft Teams, or Zoom.
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A high-touch end-user support service to proactively reach out to and assist all employees in an organization with their individual remote meetings & teleconferencing issues. This is a low cost and limited-time paid engagement.
A regular profile of all Zoom users (and guests) joining meetings in an organization, highlighting their specific client version installed. This report will continue to be enhanced as customer needs evolve. This service requires a PowerSuite license, however we offer a free 30-day trial.
A regular report surfacing unauthorized usage of Zoom (but expanding soon to cover other UC and Collaboration platforms). Shadow IT Scout identifies usage trends, as well as billing owners for rapid remediation. This entry-level PowerSuite app is available initially for FREE, but will require paid upgrades when additional platforms are added.
We have been deeply invested in helping our customers and the market work through remote work issues from Day 1 of the Covid-19 outbreak.
Enterprise IT is dealing with new, untested, unforeseen, and uncertain scenarios relating to security vulnerabilities, capacity issues, and user training.
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With employees working remotely, ensuring high-functioning Unified Communications (UC) and Unified Communications as a Service (UCaaS) platforms is more important than ever before. Remote workers rely heavily on video conferencing for their daily meetings that were previously conducted in person. Despite less control over the environment, IT is still responsible for ensuring quality UC experiences.
Challenge: Can your infrastructure handle the sudden increase in load caused by a move to remote work?
PowerSuite helps in identifying high-impact bottlenecks reducing call quality.
Is your department struggling to keep up with the demands of a newly remote workforce? Enjoy peace of mind with 24x7x365 PowerSuite Cloud Managed Services. Our operations engineers are experts at not only keeping your UC or UCaaS environment up and running, but also proactively improving call quality. PowerSuite Cloud Managed Services goes the extra mile, resolving issues with platform and hardware vendors to save IT another headache.
With a constant stream of channel messages, exchanges of files, and rapid chat threads, workstream collaboration is at the heart of remote work. Platforms like Microsoft Teams have seen spikes in the number of daily users as IT teams rush to deploy these vital tools to employees. Because these platforms are essential to enabling remote work, IT must take measures to properly administer and secure workstream collaboration.
Challenge: Rapid deployment is often antithetical to careful policy management.
Challenge: While most remote employees rapidly adopt workstream collaboration platforms like Microsoft Teams, there are always outliers who struggle with this new technology.
PowerSuite’s advanced adoption metrics identify individuals, teams, or departments with low usage. To aid struggling users, PowerSuite’s Help Desk allows IT to view recent experiences of individual workers.
Challenge: Creating new teams or channels is easy. However, after they’ve served their purpose, few end-users think to delete or archive them. With deployments rapidly increasing in size, the number of workspaces balloons until it’s out of control.
PowerSuite identifies inactive workspaces for rapid IT remediation and alerts IT when the number of inactive workspaces reaches a problematic threshold.
Is your department overwhelmed by workstream collaboration issues and requests? Let PowerSuite Cloud Managed Services handle the environment for you. Our expert operations engineers are available 24x7x365 to fulfill provisioning requests, proactively monitor collaboration security, and troubleshoot difficult-to-resolve problems. With support for multiple collaboration and communications platforms, PowerSuite Cloud Managed Services offers a centralized solution with a predictable cost model.
Working from home can be an adjustment in any scenario, but in the past few weeks many people have unexpectedly been asked to stay home to work to help slow down or prevent the spread of COVID19.
As the world struggles with the unprecedented COVID-19 crisis, most enterprise IT organizations are under-prepared, especially for this sudden and voluminous increase in remote workers due to the crisis.
Remote work is becoming more and more common for enterprise employees, and teams are increasingly scattered across the globe. New reports reveal trends around collaboration applications and their impact on today’s enterprises and employees
As telework increases due to the spread of COVID-19, companies are heavily relying on the expertise of IT professionals for everything from keeping information secure to instruction on collaboration apps, experts said.
Workstream collaboration is positioned as an open model. Users are empowered to create channels dynamically and share information across them which gives rise to concerns for information security teams in IT.
The report provided by Unify Square examines the most utilized features across workplace collaboration, app usage trends, and how they are impacting productivity, employee behavior, and security.