Our managed service solutions for Room Systems and Live Events make it easier and more cost-effective to manage and secure Microsoft and Zoom room systems while improving and streamlining the way users are communicating and collaborating.
Room Systems Supported:
Unify Square partners closely with AVI-SPL to co-deliver this managed service.
Cost-Effective Meeting Room Management
Reality
By 2024, remote work and changing workforce demographics will impact enterprise meetings so that only 25% will take place in person, down from 60% today.
Risk
The growing popularity of Zoom, Teams and video conferencing in general is driving increased usage of Room Systems in organizations, which, in turn exponentially increases support needs and associated costs.
Reward
PowerSuite Cloud Managed Services offers proactive 24×7 meeting room management for Zoom, and Microsoft Teams to help businesses reduce their costs.
Our Cloud-Managed Services exist to assist IT admins in offering business users a frictionless and secure set of ever-improving experiences for meetings, chats, and calls.
Full Service Meetings and Live Events Support
The Unify Square team is here to help, every step of the way, no matter where you are on your meetings journey — we can assist with:
- Deployment
- Infrastructure Review
- Integration
- 24×7 Support and Break-Fix Services
- Training & Adoption
Our Managed Services for Rooms help you focus on both:
Meeting Rooms
From Boardrooms all the way down to small Huddle Rooms.
Live Meetings
Personalized support for rehearsing, producing and real-time troubleshooting of webinars, townhall meetings and large group meetings.
- Multi-Platform Management: The average organization uses more than one conferencing system and seeks a management solution that is “fluent” in multiple platforms
- Legacy Conferencing System Migrations: How can an organization most effectively utilize legacy hardware systems and still achieve end user satisfaction using new UC platforms?
- Room System Security: Managing administrator password security issues as well as ensuring the integrity of meeting recordings.
- Actionable Meeting Room Analytics: Deriving analytics such as room utilization and room availability which lead directly to actionable ‘fix it’ guidance for IT.
- Software & Hardware Symbiosis: Achieving the perfect blend of software, hardware and audio bridge technologies.
PowerSuite for Room Systems is a standardized service specifically engineered to support any combination of the following UC platforms: Microsoft Teams or Skype for Business, Zoom.
- Proactive 24x7 meeting room monitoring, troubleshooting, remediation and IT support.
- Management and coordination of incident resolution with hardware vendors (escalation support).
- Ongoing Room system configuration and optimization.
Hardware Systems Supported
Our experts can help you deploy and operate1 the most recognized and widely-used hardware systems.
1 Monitoring and management levels for Teams and Zoom may vary depending on the hardware platform.
Talk to one of our PowerSuite CMS Service Delivery Managers
PowerSuite Cloud Managed Services combines software, certified operations engineers and processes to create the industry’s leading meting room management service for collaboration and communications platforms.
Talk to one of our PowerSuite CMS Service Delivery Managers to learn more about how Unify Square can help you decrease your Room troubleshooting time, while increasing your end user video conferencing satisfaction.
