Supersize UC Performance Monitoring with a 1-2 Punch of Internal and External Benchmarking
4 ½ insights from a Gartner Cool UC Vendor
What We’ll Cover:
- How to build a world-class offering by benchmarking your service
- How benchmarking for quality can save your job
- Can geo-benchmarking save your users?
- How to drive continuous improvement with time-benchmarking
- (Postscript) Security and privacy considerations: what you need to know