Microsoft Taps PowerSuite Monitoring Solution

In preparation for the worldwide rollout of a new version of Skype for Business (at the time known as Lync) in mid-2013, Microsoft IT understood that a successful upgrade and deployment depended heavily on end user satisfaction. If employees couldn’t make calls, reliably join conferences or use other features, then the initiative would stall.

To effectively manage and resolve system incidents, IT needed a solution that could provide accurate, end-to-end visibility across its global network in real-time. With that in mind, Microsoft chose the Unify Square Service Availability Monitoring solution – formerly known as PowerMon – which today is part of PowerSuite™, Unify Square’s purpose-built, Unified Communications (UC) operations suite for Skype for Business.

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Microsoft Taps PowerSuite Monitoring Solution

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