UC Device Management Report
The Need to Improve Enterprise Endpoint Monitoring & Control.
This survey, conducted in partnership with Osterman Research, has revealed that enterprises are not adequately addressing key Unified Communications issues relating to endpoint device management. Decision makers are ignoring IT’s challenges in managing UC devices and are not willing to provide the resources necessary to make UC device management easier or more efficient. As a result, end users are more readily willing to abandon the UC system in favor of their personal mobile devices, which are not typically governed as carefully with respect to both call quality and security.
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