The State of UC Adoption Whitepaper
Key Insights into IT and End-User Behaviors and Attitudes.
This whitepaper is still one of our most popular downloads. The whitepaper talks about the growing trend of “IT perception versus end-user reality” emerging in enterprises with unified communication (UC) systems. IT lacks accurate insights (although they don’t really know it) into the end user experience, most notably as it relates to user access to training materials as well as daily usage trends and satisfaction.
But despite this disconnect, UC does make for a more productive workforce according to both IT and end-users.
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