Session border controllers are essential in securing your VoIP system and have a number of functions:
“The costs of cyberattacks increased 52% to $1.1 million” – Radware’s 2018-2019 Global Application & Network Security Report
Cybersecurity is becoming one of the most essential business functions to protect your assets. An SBC works in protecting against Denial of Service (DoS) attacks, toll fraud, and any malicious data packets. Other security features include topology hiding as well as call encryption and transcoding for an added layer of protection.
2. Quality of Service (QoS)
A healthy network has minimal data packet loss or delay with a maintained QoS network policy. SBCs maintain and monitor network traffic, making sure resources are properly allocated. Reducing jitter, latency, and packet loss are all key in maintaining network performance.
SBCs allow SIP header and message manipulation for packet modification to handle interoperability between non-compatible devices. In addition to SIP manipulation, non-compatible devices are also able to communicate with an SBC through NAT traversal.
4. Voice and video call support
Essential to any successful company, quality voice and video call support will continue to foster a productive collaboration environment. Voice and call capabilities are the original pillars of communication.
It is critical for every enterprise network to maintain an SBC to ensure quality and prevent intentional or unintentional harm that could impact both productivity and security.