Skype for Business Support
Our certified and experienced NOC and service delivery engineers work remotely behind the scenes 24x7x365 to monitor your UC environment and provide full-lifecycle Skype for Business management. As a PowerAssurance customer, you’ll always talk to a Skype for Business expert the first time. The powerful advantage of leveraging our PowerSuiteTM operations software running as the backbone of PowerAssurance allows our team to easily automate and scale the UC workload. Backed by a solid SLA, PowerAssurance dramatically reduces downtime. It lets you maintain expected dial-tone service levels. And it provides the industry’s top answer for solving the toughest infrastructure and end-user SfB challenges, while offering great ROI and benefits to the bottom line.
Key Services Included (will vary by package option):
• 24×7 tier 3 and 4 infrastructure support
• 24×7 escalation support for end-user related issues
• Microsoft Premier support escalations when necessary
Learn about our plans and see which is right for you >
From the UC Library
Learn more about our smart remote managed services for Skype for Business.
Meet the PowerAssurance power players responsible for keeping Skype for Business ecosystems working seamlessly.