Unified Communications Consulting Services
Maybe you need help planning your overall Skype for Business unified comunications strategy. Perhaps you’ve deployed SfB over several sites only to have technical hurdles or end user resistance halt progress. Or maybe you want the assurance of a dedicated UC consulting team, with ongoing access to guidance on Skype for Business Operations and UC business analytics whenever you need it. Our Skype for Business consulting services can be as broad, deep, secure, and long-term as you need. We offer Signature services to target common needs in Skype for Business design, user adoption, and user satisfaction. We also offer tailored Building Block services that address specific SfB issues during critical stages of the transformation process: Plan, Deploy, Adopt, and Operate. It’s not an accident that we intentionally put the ‘Adopt’ phase before ‘Operate’ to emphasize the importance of user experience to overall Skype for Business success.
UC Lifecycle 360 TM
We created this flexible, fully customizable service for organizations that need one or more dedicated unified communications consultants to deliver continual global operational excellence. Let our experts work across your organization to ensure IT staff and business decision makers have the right information and tools to keep moving forward as Skype for Business evolves and expands. We also offer remote managed services for those who need 24×7 help maintaining SfB operations.
UC RightTrack TM
No matter the level of Skype for Business expertise, sometimes it can still be difficult to plot the optimal course forward. Our unified communications consultants will assess your current situation and business goals and then apply industry and Unify Square best practices to develop a customized, ready-for-execution approach unique to your environment. In 30 days or less, we will kick-start your UC transformation and get you on track with the detailed Skype for Business solution that’s right for you.
Office 365 Cloud Transformation Service TM
Our communications consulting services help you wade through the many choices to find the right solution based on your current technology or deployment and to evaluate whether a full cloud implementation is appropriate for your business. We provide guidance on everything from business case analysis for Skype for Business Online to Office 365 cloud migration and onboarding. We also help with strategy for integrating with Skype Broadcast, PSTN Conferencing, and Cloud PBX services.
Technology changes are disruptive for end users. Our Skype for Business consultants work with you to explore and implement options to get your SfB deployment accepted across the organization. Using our User Satisfaction solution to survey users, we help you understand the issues, make recommendations, and initiate the changes that enable your workforce. Our scientific, best practices approach educates your employees and delivers organizational communications and operational flows so your deployment becomes business as usual and you recognize cost savings early in your Skype for Business transformation.
Skype for Business Network Readiness Service
As part of an overall cloud readiness assessment, this service conducts a WAN and WiFi network assessment for hybrid and cloud environments. In a new partnership with Kollective, this service also offers an add-on option for a Network Readiness test for Skype Meeting Broadcast media streaming.
From the UC Library
Read more about our Signature Services, designed to target common needs in Skype for Business design, user adoption, and user satisfaction.
Learn more about how our software, consulting, and smart remote managed services power up your Skype for Business deployment.