Skype for Business and Teams Provisioning
The bigger your enterprise, the higher the likelihood of troublesome independent telephony silos. In the day-to-day Skype for Business (SfB) and Teams world, this means widely varied methods for tracking and executing telephony-related requests, leading to increased TCO. It’s time to get standardized and streamlined and start cutting costs.
Our PowerSuiteTM provisioning solutions fully automate up to 95% of the managing, assigning, changing, and deleting of phone numbers and endpoint devices. By enabling your IT team to apply enterprise-wide provisioning rules and exceptions, your help desk escalations decrease, your organization remains compliant, and you reap significant cost benefits on a global scale.
PowerSuite Provisioning Solutions
Extending beyond the core PowerSuite user provisioning capabilities for Teams, Skype for Business and Skype for Business Online, the Device Management solution focuses on core capabilities to allow IT to apply PowerSuite’s single pane of glass concept to the monitoring, reporting, troubleshooting and management of certified IP Phones (Yealink and Polycom ) and UC endpoint devices such as Jabra. IT can remotely install firmware updates, configure and manage device settings. This solution will expand to cover other vendor products (e.g. Audiocodes, Plantronics, etc.)
Phone Number Management
Its finally time to decrease the manual chaos and move beyond using spreadsheets to manage your UC DID’s, directories and extensions. Liberate your IT team with fully automated and greatly simplified provisioning. Maintaining Skype for Business, Skype for Business Online & Teams enterprise-wide can skyrocket the volume of phone number tickets your IT team manages.
With our Phone Number Management solution, you can resolve the day-to-day administrative tasks for hundreds of thousands of voice-enabled accounts from a single interface, while reducing the number of help desk escalations. The solution fully integrates with Active Directory allowing for easy on-boarding and off-boarding of users. Automating provisioning eliminates almost all provisioning support tickets, saving your enterprise significant time and money.
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Provisioning and Policy Compliance Management
Maintain a UC compliant workforce. Microsoft’s UC platform does not include native capabilities to efficiently provision thousands of users and endpoint devices, along with their settings and associated global compliance policies.
Our rules-based Provisioning and Policy Compliance Management solution allows IT to easily execute policy compliance globally, maintain audit logs for tracking and UC reporting, and automate end user rule exceptions. The result is dramatic risk reduction of manual errors and noncompliance fees and noticeable user satisfaction improvement.
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From the UC Library
Learn more about our integrated Skype for Business operations solutions software suite.
Learn about our UC Network Assessment Service