Meet PowerSuiteTM, Unify Square’s integrated performance and operations software suite for Microsoft Teams, Skype for Business and Skype for Business Online operations solutions suite. Powered by our UC-CoreTM technology, PowerSuite helps IT deliver operational excellence, keep users happy and productive, and manage workstream collaboration more efficiently, regardless of location — cloud, on-premise, or hybrid.
To maximize Skype for Business (SfB), Skype for Business Online (SfB Online) and Teams adoption and ROI, you need a comprehensive approach to operationalizing the end-to-end monitoring and management of Microsoft’s Intelligent Communications System.
There are six key solution categories critical to success: monitoring, analytics, provisioning, reporting, user experience, and cloud managed services. PowerSuiteTM includes a myriad of solutions in all categories. PowerSuite delivers a SfB solution with unrivaled performance, innovative automation and smarter analytics, giving you the ability to efficiently run Skype for Business and Teams operations at global scale.
PowerSuite is also used by our UC Consulting team and our PowerSuite cloud managed services team to provide the industry’s most comprehensive UC SaaS suite for unified communications and collaboration operational excellence. Integrated scenarios and operational intelligence factor in a range of different data sources.
The breadth of PowerSuite solutions rolls up key information into a consumable and actionable set of data, giving you the confidence you need to maintain healthy run-state SLAs for your enterprise.
Unify Square’s crowd-sourced Benchmarking feature is unique in the WSC/UC industry and available in all 4 PowerSuite packages. Benchmarking allows IT to compare your Skype for Business and Teams system against your closest competitors or other leading enterprises you admire. The ability to compare call quality, service availability and overall end user satisfaction with other leading Skype for Business or Teams organizations keeps your IT team sharp. Your UC system doesn’t have to be the “best” in the world, but you do need to be able to quickly identify areas for operational efficiency and improvement.
Not only are Enterprise benchmarks available allowing for anonymized comparisons with other global customers, but the feature also offers organizational benchmarks (allowing for comparison of a geo-region in your org vs the rest of the organization as a whole) and Teams vs SfB benchmarks (allowing for the comparison of Teams vs SfB voice quality during a hybrid operational state).
The Need to Improve Enterprise Endpoint Monitoring & Control. This survey, conducted in partnership with Osterman Research, has revealed that enterprises are not adequately addressing key Unified Communications issues relating to endpoint device management. Decision makers are ignoring IT’s challenges in managing UC devices and are not willing to provide the resources necessary to make UC device management easier or more efficient. As a result, end users are more readily willing to abandon the UC system in favor of their personal mobile devices, which are not typically governed as carefully with respect to both call quality and security.
Take control of your UC environment and go from zero to actionable insights in hours, by quickly deploying PowerSuite. With 360-degree, single-pane visibility and monitoring of your operations, identifying ways to improve service quality and health has never been so easy. PowerSuite’s real-time information delivery of system and end user-focused metrics will help turn you into an IT hero.