PowerSuite for Skype for Business and Teams
To maximize Skype for Business (SfB) and Teams adoption and ROI, you need a comprehensive approach to operationalizing the end-to-end monitoring and management of Microsoft’s Intelligent Communications System.
There are six key solution categories critical to success: monitoring, analytics, provisioning, reporting, user experience, and cloud managed services. PowerSuiteTM includes a myriad of solutions in all categories. PowerSuite delivers a SOF-certified SfB solution with unrivaled performance, innovative automation and smarter analytics, giving you the ability to efficiently run Skype for Business and Teams operations at global scale.
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PowerSuite is also used by our UC Consulting team and our PowerSuite cloud managed services team to provide the industry’s most comprehensive UC SaaS suite for unified communications and collaboration operational excellence. Integrated scenarios and operational intelligence factor in a range of different data sources.
The breadth of PowerSuite solutions rolls up key information into a consumable and actionable set of data, giving you the confidence you need to maintain healthy run-state SLAs for your enterprise.
Unify Square’s crowd-sourced Benchmarking feature is unique in the UC industry and available in all 4 PowerSuite packages. Benchmarking allows IT to compare your Skype for Business and Teams system against other leading enterprises contrasting call quality, service availability and overall end user satisfaction. The resulting comparison can quickly identify areas for operational efficiency and improvement.
Not only are Enterprise benchmarks available allowing for anonymized comparisons with other global customers, but the feature also offers Organizational benchmarks which provide the ability to benchmark a geographical region within your organization versus the rest of your Organization as a whole.
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UC Device Management Report
The Need to Improve Enterprise Endpoint Monitoring & Control. This survey, conducted in partnership with Osterman Research, has revealed that enterprises are not adequately addressing key Unified Communications issues relating to endpoint device management. Decision makers are ignoring IT’s challenges in managing UC devices and are not willing to provide the resources necessary to make UC device management easier or more efficient. As a result, end users are more readily willing to abandon the UC system in favor of their personal mobile devices, which are not typically governed as carefully with respect to both call quality and security.
From the UC library
Learn more about our integrated Skype for Business operations solutions software suite.
Learn more about how our software, consulting, and cloud managed services power up your Skype for Business deployment.