Microsoft Teams is Microsoft’s entry into the team-chat marketplace. This Slack competitor is an integral part of Office 365 and also boasts a robust “powered by Skype for Business” engine allowing for conferencing and calling to take place from within the Teams ‘shell.’ Unify Square’s services and software support Teams with a myriad of services to help successfully envision, on-board and operate Teams at scale.
PowerSuite currently supports a set of Workstream Analytics features using the Executive Dashboard, Usage & Adoption Dashboard and HelpDesk solutions. PowerSuite’s systems of synthetic transactions continuously exercise and simulate a user’s access to Teams, providing an independent (from Microsoft) 3rd party, outside-in perspective for service availability.
PowerSuite Teams Video
With the advent of Microsoft Teams PowerSuite now extends its reporting and analytics across to core collaboration related to meetings and chats. Here is a demo of our first Teams solutions that are are available today.
This functionality along with a host of additional analytics solutions and reports will be extended to Microsoft Teams, rolling out in 2018 H2 and beyond. In the interim our PowerSuite Managed Services™ for Teams experts can shepherd your organization through your transformation. If you’d like to get a feel for the level of detail (particularly for conferencing and voice) which will soon be extended to Teams, we suggest you request a PowerSuite demo today.
As part of our Cloud Managed Services offerings the PowerSuite Premium package includes PowerSuite Cloud Managed Services for the 24x7x365 soup to nuts administration and maintenance of your Microsoft Teams implementation for both chat as well as conferencing calling and voice functions.
Our Teams managed services include (but aren’t limited to) the following:
Configuration management (MACD, provisioning, and customer configurations/templates)
Teams App Store management
Teams/Channel ‘sprawl’ reporting, management and clean-up
Teams compliance reporting and oversight
Teams support. Tier 2 escalation, scale management, mobile access and accessibility set-up, Tier 3 and 4 technical support, including Microsoft escalations
Unify Square provides a set of managed services, consulting and software offerings to ensure that critical meetings, chats and calls occur in a timely fashion, with high quality and in manner that delights end users. Learn more!
As experts we love to share our knowledge and experience of pioneering with Microsoft Teams.
During this discussion Alan will talk about the timing considerations for conferencing and voice for Teams. How to think about a pilot followed by full migration. How Teams and Skype for Business can “coexistence”. There has been lots of discussion Microsoft about Teams ‘absorbing’ the Skype for Business functionality, but not so much about Teams absorbing SharePoint document management functionality. How should enterprises think about the migration vs co-existence of SharePoint to Teams?