Workplace Analytics:
Quantifying the Collaboration Bet
Workplace Analytics Visibility
The “workspace” encapsulates how technology affects end-users and business processes, making it the most privileged viewpoint for IT. IT struggles to grow this space in the face of decreasing modes of visibility into the end-user computing landscape. Managing digital workplaces remains one of the most difficult IT tasks. Partly due to poor visibility into how IT resources and services are performing and being used.
Impact & Engagement Measurement:
Even when Workstream Collaboration solutions are in place, organizations still find themselves with collaboration challenges. IT needs to find connections between work patterns and indicators of team health, like engagement and connectivity.
Collaboration Overkill
: Employees who are continuously distracted by Workstream Collaboration apps can also pose a real security risk. When staff are dealing with sensitive information, even small lapses in attention can lead to that information being sent to the wrong person or an external party, potentially costing the entire business significant time and resources to prevent the leaked information from doing real harm.
AppStore Add-on Confusion
A lack of consolidation of apps and agreement about how they should be used to collaborate and communicate effectively leads to fragmentation and confusion. People work out their preferences and systems, but they don’t necessarily interoperate well with colleagues, and even when there is a plan, it might involve the use of multiple tools and platforms throughout the day to get the work done.
Collaboration Effectiveness Measurement
The quality of digital interactions between people, business processes, and technologies has a direct impact on workforce productivity. How can the IT team home in on the overlap to ensure that their environment is delivering a positive experience despite no longer directly managing business-critical technologies?
