Workplace Analytics | Determining if you are getting the ROI you should

Measuring Workplace Analytics in the digital workplace remains one of the most difficult IT tasks. This challenge is exacerbated by the decreasing modes of IT visibility into the performance and usage of the end-user computing environment.

With the proliferation of Shadow IT, it’s more difficult than ever to gauge user productivity. Unsanctioned apps are a security risk, but how will eliminating them affect end-user efficiencies and satisfaction?

Collaboration Overkill

Too many collaboration platforms pose a real security risk. Overloaded end-users struggle to use the right app in the right situation. Lapses in attention lead to sensitive information leaking to the wrong platform, leading to external exposure.

AppStore Add-on Confusion

Are end-users deriving maximum value from the multitude of third-party apps or are they struggling against a constant stream of app notifications? Measuring user activity and success with apps is essential to a healthy collaboration environment.

Impact & Engagement Measurement

Even when workstream collaboration solutions are in place, organizations still find themselves with collaboration challenges. IT needs to find connections between work patterns and indicators of team health, like engagement and connectivity.

Collaboration Effectiveness Measurement

The quality of digital interactions (between departments and/or across geographies) has a direct impact on workforce productivity. IT now owns user success, not just technology deployment.

Workplace Analytics Readiness Survey

Are You Getting the Most
of Your Investments?

PowerSuite software creates a unified set of dashboards to surface actionable insights and help to monitor, analyze, and manage a myriad of different collaboration and communications platforms. Providing support for Microsoft Teams, Zoom, Skype for Business and Office 365, PowerSuite focuses on optimizing performance health and user effectiveness.

Schedule a Demo

If you would like more information about PowerSuite and to see for yourself how we can help you with your workplace analytics challenges then please enter your details here and we will be in touch. If you aren’t ready for your own demo you might want to try our new Interactive Tour.

Workplace Analytics Redefined

PowerSuite provides Workplace Analytics for the core workstream collaboration platforms like Microsoft Teams. By focusing solely on these platforms and their various data sources, we provide IT visibility into organizational usage & adoption – the checks and balances that employees are using the correct collaboration tool for the right project.

Collaboration Security and governance

Workstream collaboration is positioned as an open model, aligned with the communication patterns of the younger digital generation. Workplace Analytics data highlights how users are empowered to dynamically create teams & channels, invite others as members, and collaborate on ideas together. While this model may appeal to digital information workers, it simultaneously creates Collaboration Security blind spots and governance challenges for IT teams. Learn more about how PowerSuite helps information security teams manage and mitigate collaboration security risks.

Collaboration Data Source Cornucopia

PowerSuite aggregates people, technology and process information from a wide variety of data sources to deliver the industry’s most comprehensive Workplace Analytics.

By capturing details about usage trends & workforce performance, PowerSuite improves decision-making for IT. Identify communication & training opportunities, increase organizational efficiency, facilitate culture change, and extend the value and productivity of employees.

Data Inputs

Workstream Collaboration

WSC Data from Teams.

Unified Communications

UC information from Skype for Business, Microsoft Teams, and Zoom.

Exchange Online

Email and calendar data from Exchange Online.

SharePoint Online

Topline content and document data from SharePoint Online.

Azure AD

Organizational structure and reporting relationship data from Azure AD.

Say Goodbye to Collaboration Bottlenecks

PowerSuite creates a framework for adoption interventions by monitoring the continuum of collaboration success in the digital workplace that flows from usage & adoption, through impact & engagement and finally to collaboration effectiveness.

Clarity

PowerSuite removes complexity from collaboration platforms, allowing users to focus on their work. Better focus means greater productivity and all-around efficiency for workgroups and departments.

Actionable Insights

The PowerSuite formula for using AI to surface actionable insights empowers IT with the Workplace Analytics needed to create business value, mitigate security risk, and enhance employee productivity.

Schedule a Demo

How Our Workplace Analytics Solutions Are Different

Collaboration Laser Focus

True to our mission, PowerSuite Workplace Analytics zero in on ONLY collaboration and communications platforms, and related data sources.

Beyond IT

PowerSuite targets department heads (in addition to IT) to democratize Workplace Analytics insights and utility.

Extend Native Platforms

PowerSuite embraces, extends, and simplifies platform administration by offering a single enhanced solution, which allows for analytics visibility across all platforms.

PowerSuite Workplace Analytics in Action

Active Usage Benchmarking. Highlights and compares a set of simple usage metrics (e.g. total active workspace, percentage of active users, etc.) on a per department, per geo, or per company basis. These active usage metrics can be compared either internally, or externally (anonymized) to other companies to gauge the penetration and success of the WSC deployment.

Security Assessment Graph. A roll-up of the riskiest workspaces per WSC platform and per department based on an algorithmic combination of sprawl, stale guests, number of owners/team, frequency of posting, amount of content in the workspace, etc.

Continuous User Segmentation. Categorizing users into observable groups/personas based on their workstyles and mobility needs, for example:
Excluded: Never logged in, no account, ignores invitation
Disengaged: Rarely logs on
Watcher: Logs on regularly and reads, but rarely posts/replies
Participant: Logs on and regularly submits comments/replies
Contributor: Logs on and regularly submits original posts and also comments/replies

Check Out More Workplace Analytics Resources

Webinars

Uncovering New Unified Communication and Collaboration Platform Insights for 2021

Learn about New Unified Communication and Collaboration Platform Insights for 2021 from the survey results conducted by Unify Square.

Webinars

How to Leverage AI and ML to Securely Power Enterprise Scale Collaboration

Learn about illustrative scenarios powered by AI and ML, such as workspace recommendations, Risk and Sensitivity Monitoring Management.

Blogs

How to Create a Remote Workplace Experience that Delights Employees

The COVID-19 pandemic has changed remote work from something that was still seen as a new and innovative idea to an accepted new normal. One recent HP survey found that 96% of office employees are now working from

predictive analytics in UC

Blogs

AI Provides a 21st Century Update to Unified Communications

Practical AI Applications in PowerSuite It’s hard to talk about the role of new technology without mentioning artificial intelligence (AI). This growing field has implications for many industries, including UC.

Blogs

How to Make Sure Your Microsoft Teams Deployment is Done Correctly

Is your Microsoft Teams deployment properly implemented? There’s no doubt that Microsoft is making an ambitious move into the communications and collaborations arena. Two years after announcing the release of

Challenges in Workstream Remote work Collaboration Unify Square

Blogs

A Love-Hate Affair: Challenges in Workstream Collaboration

New report reveals trends around collaboration applications and their impact on today’s enterprises and employees We’ve all been there… head down, focused on the task at hand, when a coworker

Extend Native Platforms

PowerSuite software creates a unified set of dashboards to reveal actionable insights and help monitor, analyze, and manage your collaboration and communications platforms. As a single tool for Workplace Analytics across multiple platforms such as Microsoft Teams, Zoom, and Skype for Businesss, Powersuite provides a single pane of glass to understand ROI and effectiveness of these popular platforms.