Collaboration & Communications: Managed, Amplified, and Secured

PowerSuite software creates a unified set of dashboards to surface actionable insights and help to monitor, analyze, and manage a myriad of different collaboration and communications platforms. Providing support for Microsoft Teams, Zoom, Slack, Skype for Business, Workplace by Facebook, and Office 365, PowerSuite focuses on optimizing and transforming performance health and user effectiveness.

PowerSuite centralizes information from multiple collaboration administration consoles to give IT a single & secure tool to monitor, analyze, and remediate all platforms. Troubleshoot faster, regardless of user error or problems with infrastructure, accelerate adoption, and optimize costs.

PowerSuite in Action

How it Works

PowerSuite Innovation

Today’s unified communications and collaboration environments are complex.  In addition, most companies do not run on a single platform.  IT requires tools that can monitor, analyze, and then quickly aggregate, simplify, and deliver visibility and actionable insights.

Our technology is built around an enterprise-scale data warehouse built on Azure, which collects data from a wide-ranging set of hardware and software sources.  We gather data from IP Phones and headsets, room systems and SBCs as well as platforms such as Microsoft Teams, Slack, and Zoom.

PowerSuite then leverages advanced analytics, artificial intelligence, machine learning technology, and proprietary clustering algorithms to enable data mining for fast, on-demand visibility into all platform environments’ reporting, regardless of the data set size.

PowerSuite Core Solutions & Functionality

The PowerSuite Collaboration and Security Suite offers a wide-ranging 
set of solutions to monitor and maintain collaboration and communications platforms.

  • Platform Administration

    Step past the basic out-of-the-box platform management tools for greater IT empowerment, drill deeper with benchmarks against multiple platforms, and leverage Machine Learning-based data processing. Here’s a glimpse of what you’ll get: Phone Number Management, Device Management, and Workspace Management.

  • Reporting & Analytics

    Achieve 360° root cause visibility of your platform’s environment, transforming the troubleshooting experience and enabling comprehensive operational excellence. Here’s a glimpse of what you’ll get: Usage & Adoption, Call Reporting, System Troubleshooting, Problem Management, and Service Reviews.

  • Monitoring

    Don’t just monitor your platforms’ performance; stay one step ahead of system and user issues by following PowerSuite’s actionable insights, allowing for smart and quick remediation. Here’s a glimpse of what you’ll get: Availability, User Behavior, and Compliance.

  • User Experience

    Analyze the communications experience of the end user from the desktop backwards to the cloud, ensuring ‘final mile’ user satisfaction and ongoing system effectiveness. A well-tuned collaboration environment allows end users to more quickly adapt to and leverage their digital workplace. Here’s a glimpse of what you’ll get: HelpDesk, Executive Support, and Room System Support.

  • Policy Management

    Enable “self-service security” to ensure lifecycle governance across multiple platforms by empowering both IT and end users with the tools to easily create and deploy policies. Here’s a glimpse of what you’ll get: Guest Access policies, Compliance policies, and User policies.

  • Workflow Automation

    Simple and streamlined workflows allow IT and end users to work better, smarter, and faster to optimize and orchestrate their collaboration platforms and workspaces. Here’s a glimpse of what you’ll get: User provisioning and workspace lifecycle provisioning.

Pricing is per account/month based on a 5,000 account company example with a multi-year contract.

For more information or to get more detailed pricing quote please Contact Us

One Tool to View Them All

The unique PowerSuite technology provides an expansive single pane view, spanning over six different application platforms from four different industry-leading software vendors.

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Your One Tool to Monitor, Analyze, and Secure Collaboration & Communications Environments

Learn how PowerSuite, our industry-leading solution can improve your workstream collaboration and unified communications performance. Request a personalized demo, tailored for you.   

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