PowerSuite™ Core Solutions and Functionality
The PowerSuite Collaboration and Security Suite offers a wide-ranging
set of solutions to monitor and maintain collaboration and communications platforms.
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Platform Administration
Step past the basic out-of-the-box platform management tools for greater IT empowerment, drill deeper with benchmarks against multiple platforms, and leverage Machine Learning-based data processing. Here’s a glimpse of what you’ll get: Phone Number Management, Device Management, and Workspace Management.
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Reporting & Analytics
Achieve 360° root cause visibility of your platform’s environment, transforming the troubleshooting experience and enabling comprehensive operational excellence. Here’s a glimpse of what you’ll get: Usage & Adoption, Call Reporting, System Troubleshooting, Problem Management, and Service Reviews.
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Monitoring
Don’t just monitor your platforms’ performance; stay one step ahead of system and user issues by following PowerSuite’s actionable insights, allowing for smart and quick remediation. Here’s a glimpse of what you’ll get: Availability, User Behavior, and Compliance.
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User Experience
Analyze the communications experience of the end user from the desktop backwards to the cloud, ensuring ‘final mile’ user satisfaction and ongoing system effectiveness. A well-tuned collaboration environment allows end users to more quickly adapt to and leverage their digital workplace. Here’s a glimpse of what you’ll get: HelpDesk, Executive Support, and Room System Support.
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Policy Management
Enable “self-service security” to ensure lifecycle governance across multiple platforms by empowering both IT and end users with the tools to easily create and deploy policies. Here’s a glimpse of what you’ll get: Guest Access policies, Compliance policies, and User policies.
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Workflow Automation
Simple and streamlined workflows allow IT and end users to work better, smarter, and faster to optimize and orchestrate their collaboration platforms and workspaces. Here’s a glimpse of what you’ll get: User provisioning and workspace lifecycle provisioning.
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PowerSuite Cloud Managed Services
PowerSuite Software
PowerSuite Cloud Managed Services
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